Call Center Agents

1 week ago


Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

We areseeking passionate Call Center Agents to join our growing team at our Cagayan de Oro site. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time role, offering competitive pay and opportunities for career development.

What you'll be doing

  1. Handling inbound and outbound calls from customers and clients
  2. Resolving customer inquiries and complaints in a professional and timely manner
  3. Providing accurate information and guidance to customers
  4. Maintaining detailed records of all customer interactions
  5. Identifying opportunities to improve customer satisfaction and service delivery
  6. Adhering to all company policies and procedures

What we're looking for

  1. Excellent communication and interpersonal skills
  2. Strong problem-solving and decision-making abilities
  3. Ability to work effectively in a fast-paced, high-volume environment
  4. Proficiency in English and the local language
  5. Willingness to work in shifts, including weekends and holidays

Are you interested for this position? Just click, APPLY NOW button.

If you wish for your application to be prioritized, you may set your preferred schedule here:

Apply now to become a Call Center Agent with us.


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