Customer Experience Lead
1 month ago
We are seeking a seasoned Customer Experience Lead to join our team at Visage Executive Search. As a key member of our operations team, you will be responsible for managing customer service operations, including contact center management, quality assurance, and training. Your goal will be to improve service quality by analyzing processes, setting standards, and implementing strategic changes. You will provide technical support to enhance operational performance and resolve customer issues promptly.
Fostering customer loyalty through effective communication and personalized service is crucial in this role. You will also coach and motivate the team to deliver outstanding customer experiences. Additionally, you will relay customer feedback across the organization and maintain accurate records of interactions.
Qualifications: A Bachelor's degree in Business Management, Communication, or related field, along with 3-5 years of experience as a Customer Service Manager in banking or financial services, is required. Strong customer-centric focus and excellent communication skills are essential. Strategic thinking, leadership abilities, and problem-solving skills are also necessary for success in this role.
The estimated salary for this position is $120,000 - $180,000 per year.
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Customer Experience Strategy Lead
1 month ago
Taguig, National Capital Region, Philippines Recruiter PH Full timeRole OverviewWe are seeking an experienced Customer Experience Strategy Lead to join our team at Recruiter PH.Job SummaryThe successful candidate will be responsible for leading the development and implementation of customer experience strategies, driving business growth through innovative solutions and exceptional customer service.Key...
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Strategic Team Lead
1 month ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeAt RecruiterPH, we are seeking a seasoned Strategic Team Lead to drive excellence in customer experience. This pivotal role demands a proven leader with expertise in coaching, leading, and performance management.The ideal candidate will possess a Bachelor's degree and at least five years of contact center experience, including two years in a team...
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Customer Service Experience Specialist
1 month ago
BGC, Taguig City, Philippines ETeam Workforce Private Corporation Full timeOverviewETeam Workforce Private Corporation is seeking a highly motivated and experienced Customer Service Representative to join our team. This role will play a crucial part in providing exceptional customer service and support to clients.
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Digital Experience Transformation Lead
2 weeks ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeNeksjob Philippines is seeking a highly skilled Digital Experience Transformation Lead to join our team in Manila. With a strong background in UI/UX design and a proven track record of delivering transformative solutions, you will be responsible for driving business growth and customer satisfaction through innovative digital experiences.Job DescriptionWe are...
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Restaurant Team Lead
4 weeks ago
BGC Taguig/Makati, Philippines RCX Recruitment Inc. Full timeJob SummaryWe are seeking an experienced Dining Manager to lead our restaurant team in achieving high standards of customer service and sales growth. As a key member of our management team, you will be responsible for driving business results and contributing to the overall success of our dining operations.About YouYou will have a proven track record of...
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Customer Service Representative
2 months ago
BGC, Philippines Eteam Workforce Private Corporation Full timeCustomer Service Representative (BPO Industry) Location: BGC - Candidate must possess at least a Bachelor's/College Degree , any field; - College undergraduate, finished 2nd year level with no back subject - Applicants must be willing to work in Cebu City; - With at least 6 months BPO experience. - Can start ASAP!!! Duties and...
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Customer Service Representative
2 months ago
BGC, Philippines Eteam Workforce Private Corporation Full timeCustomer Service Representative (BPO Industry) Location: BGC - Candidate must possess at least a Bachelor's/College Degree , any field; - College undergraduate, finished 2nd year level with no back subject - Applicants must be willing to work in Cebu City; - With at least 6 months BPO experience. - Can start ASAP!!! Duties and...
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Customer Experience Specialist
1 month ago
Taguig, National Capital Region, Philippines Lexie Staffing Full timeJob Title: Customer Experience SpecialistAt Lexie Staffing, we are seeking a highly skilled and motivated Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.About the Role:We are looking for an individual who is passionate about...
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Customer Experience Strategist III
1 month ago
Taguig, National Capital Region, Philippines KMC Solutions Full timeTake your career to the next level as a Customer Experience Strategist III at KMC Solutions.About the RoleWe are seeking an experienced professional to lead our client services team and drive customer satisfaction through exceptional service delivery. As a Customer Experience Strategist III, you will be responsible for maintaining strong relationships with...
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Visual Creative Lead BGC Taguig
1 month ago
BGC Taguig, Philippines Visage Executive Search Full timeJob Description:As a Visual Creative Lead, you will be responsible for crafting visually appealing designs that align with our brand goals and marketing objectives. You will work closely with different departments to understand design requirements and contribute to the overall visual strategy.Responsibilities:Create innovative and engaging designs for...
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Senior Customer Experience Manager
1 month ago
Taguig, National Capital Region, Philippines Red Fu Entertainment Technologies Corp Full timeJob SummaryWe are seeking a highly skilled Senior Customer Experience Manager to join our team at Red Fu Entertainment Technologies Corp. As a key member of our customer support department, you will be responsible for leading a team of Telephone Operators and ensuring that our players receive exceptional service.About YouYou have a strong background in...
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Digital Customer Experience Specialist
2 months ago
Taguig, National Capital Region, Philippines Hr1001 Full timeAbout Hr1001Hr1001 is a leading provider of customer experience solutions, helping brands achieve their business outcomes by delivering exceptional customer experiences.
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Project Implementation Lead
1 month ago
BGC, Philippines Solid Lyndelle Manpower Services Inc. Full timeCompany OverviewSolid Lyndelle Manpower Services Inc. is a leading provider of business consulting and services.About the RoleWe are seeking an experienced Project Implementation Lead to join our team in the Philippines.Job DescriptionThe successful candidate will be responsible for developing and executing end-to-end delivery plans for IT banking projects,...
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Chief Customer Experience Officer
1 month ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeAbout UsAt Visage Executive Search, we understand the importance of exceptional customer service in corporate banking. We are currently seeking a skilled Chief Customer Experience Officer to lead our team and deliver outstanding results.Job Summary:The Chief Customer Experience Officer will oversee all aspects of customer interactions, including contact...
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Delivery Program Lead
3 weeks ago
BGC, Philippines Solid Lyndelle Manpower Services Inc. Full timeSolid Lyndelle Manpower Services Inc. is seeking a seasoned Delivery Program Lead to drive the success of our IT Banking projects.The ideal candidate will have 10+ years of experience in managing large-scale implementations, with a focus on Branch Teller Systems or branch banking systems. They must also have experience in the Philippines market or Asia and...
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Customer Experience Ambassador
2 months ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeJob SummaryA Customer Experience Ambassador will provide professional, efficient, and effective communication to meet the needs of customers entering the Service Reception Area.Key Responsibilities:Become an Ambassador of Omotenashi and Drive Best Customer Experience – greet and offer seat, drinks, refreshments to all incoming customers and guests in the...
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Customer Experience Ambassador
1 month ago
Taguig, National Capital Region, Philippines Lexus Manila Inc. Full timeJob Title: Customer Experience AmbassadorAbout the Role:We are seeking a highly skilled and dedicated Customer Experience Ambassador to join our team at Lexus Manila Inc. in BGC Taguig City.About You:To be successful in this role, you will need to have a Bachelor's degree preferably in HRM-related courses, and at least 2 years of reception experience in an...
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Customer Service Representative
1 month ago
BGC, Taguig City, Philippines Funtomato Consultancy Full timeFuntomato Consultancy is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty to our brand.Job SummaryWe are looking for an individual who is passionate about...
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Customer Support Associate
13 hours ago
BGC Taguig, Philippines Cedar Havana Company Full timeCedar Havana Company is seeking a highly skilled and detail-oriented Customer Support Associate to join our team. This role involves providing top-notch customer service, resolving issues promptly, and ensuring customer satisfaction.Job SummaryThe ideal candidate will have excellent communication skills, be proficient in handling customer inquiries, and...
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Java Developer
5 months ago
BGC Taguig City, Philippines Nityo Infotech Full timeSalary: up to 150,000 gross + 13th month pay, HMO, Leaves, Insurance Location: BGC Taguig City Set up: Onsite reporting Qualifications: — At least 5 years experience — Must have lead experience — Required skills: Front and Back End, Springboot, Microservices, Soap/ Rest, GIT, Sample functions or Operation in GIT, JUnit, Springboot Security, SDLC,...