Customer Service Representative

1 month ago


BGC Taguig City, Philippines Funtomato Consultancy Full time

Funtomato Consultancy is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty to our brand.

Job Summary

We are looking for an individual who is passionate about delivering outstanding customer experiences, has excellent communication skills, and is able to work effectively in a fast-paced environment. The successful candidate will have the ability to multitask, think critically, and resolve complex issues in a timely manner.

Key Responsibilities:
  • Handle customer inquiries and complaints via phone, email, or online chat
  • Respond promptly to customer requests and provide accurate solutions to their problems
  • Communicate with customers through various channels, including phone, email, and social media
  • Resolving technical issues and basic troubleshooting
  • Manage customer accounts and provide assistance with deposits and withdrawals
Requirements:
  • Bachelor's degree or higher in a related field
  • Minimum 1-2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Basic knowledge of computer software and systems
Benefits:
  • A competitive salary of $40,000 - $60,000 per year, depending on experience
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
  • The opportunity to work with a dynamic and growing company
About Us:

Funtomato Consultancy is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding our clients' expectations. If you are a motivated and talented individual who is passionate about customer service, we encourage you to apply for this exciting opportunity.



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