Customer Service Representative for Metacom Account

2 months ago


Quezon City, National Capital Region, Philippines Metacom Full time

At Metacom, we are seeking a skilled and empathetic Customer Service Representative to join our team. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

About the Role:

This is a full-time opportunity to work as part of a dynamic team, providing top-notch support to our valued customers. As a Customer Service Representative, you will be responsible for:

  • Responding to Customer Enquiries: You will receive and respond to customer calls, addressing their concerns and providing accurate information to resolve issues efficiently.
  • Managing Customer Communications: You will communicate with customers via phone or written correspondence to handle complaints, provide solutions, and ensure complete satisfaction.

To excel in this role, you should have excellent communication skills, a strong ability to multitask, and a passion for delivering outstanding customer service. If you are a team player with a positive attitude, we encourage you to apply.

Benefits:

As a valued member of our team, you can expect:

  • A competitive salary range of $45,000 - $60,000 per year, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment that fosters growth and success

We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in this exciting opportunity, please submit your application with your resume and a cover letter outlining your qualifications and experience.



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