Metacom BPO Customer Service Representative

1 week ago


Quezon City, National Capital Region, Philippines Metacom Full time
About Metacom

At Metacom, we are committed to delivering exceptional customer service experiences. Our team of professionals works tirelessly to ensure that our clients receive the best possible support.


Job Summary

We are seeking a highly skilled and motivated BPO Bank Teller to join our team. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients via phone, email, and other communication channels.


Key Responsibilities
  • Customer Communication: Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information to resolve their issues.
  • Email Management: Monitor and respond to emails from customers, ensuring that their concerns are addressed promptly.
  • Phone Handling: Answer and manage phone calls from customers, providing assistance and resolving their queries in a courteous and efficient manner.

Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a customer-facing role preferred.
  • Skillset: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; strong problem-solving skills.

Compensation

The estimated salary for this position is $45,000 - $55,000 per annum, depending on experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.


Why Join Us?

At Metacom, we offer a dynamic and supportive work environment that fosters creativity, innovation, and teamwork. Our employees enjoy a range of benefits, including flexible working hours, professional development opportunities, and a chance to work with a talented team of professionals.



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