Customer Service Representative for Healthcare Operations

2 days ago


Mandaluyong City, National Capital Region, Philippines Metacom Full time

We are seeking a skilled Customer Service Representative to join our team at Metacom. This is an exciting opportunity to work in the healthcare industry, providing exceptional customer service to patients and clients.

Key Responsibilities:

  • Making appointments with patients to confirm their needs
  • Listening to patients to anticipate their requirements and provide excellent customer service
  • Acting with sensitivity in all customer interactions
  • Handling a high volume of phone calls daily

About the Role:

This role is perfect for someone who enjoys working in a fast-paced environment and has excellent communication skills. As a Customer Service Representative, you will be the first point of contact for patients and clients, providing them with accurate information and resolving any issues that may arise.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • High school diploma or equivalent required; degree in related field preferred
  • Previous experience in customer service or a related field highly desirable

What We Offer:

  • A competitive salary of $40,000 - $55,000 per year
  • A comprehensive benefits package including medical, dental, and vision insurance
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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