Non Voice Account Representative

21 hours ago


Quezon City, National Capital Region, Philippines Metacom Full time
About Metacom

Metacom is a forward-thinking organization dedicated to delivering exceptional services.

Salary and Benefits

We offer a competitive salary of $45,000 - $60,000 per year, commensurate with experience.

Job Description

The Non Voice Account Representative plays a crucial role in our team, focusing on administrative tasks and client communication.

  • Key Responsibilities:
  •   • Document all calls regarding inquiries and maintain accurate records.
  •   • Monitor Call Tracking for responses from the administrative group to ensure timely call returns.
  •   • Follow up with clients within 24 hours after initial phone calls, even if it's just to update them on the status of their inquiry.
Required Skills and Qualifications

To succeed in this role, you should possess excellent communication skills, attention to detail, and the ability to multitask effectively.

Benefits

We offer a supportive work environment, opportunities for growth and development, and a comprehensive benefits package.



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