Service Operations Coordinator

2 days ago

Mandaue City, Central Visayas, Philippines beBeeScheduling Full time $14,560 - $31,840

At our company, we seek a highly organized and tech-savvy professional to join our team as a Scheduling Coordinator.

The ideal candidate will have excellent written and verbal communication skills, with the ability to deliver outstanding customer service to both clients and executive teams. They will also be proficient in Microsoft Office and have strong organizational and time management abilities, capable of multitasking and prioritizing tasks effectively.

Key Responsibilities:
  • Answer inbound calls promptly and professionally.
  • Deliver exceptional customer experiences through attentive service and clear communication.
  • Schedule estimators and service technicians efficiently.
  • Assign and route digital marketing leads to the appropriate business units.
  • Maintain and update client files in an organized manner.
  • Assist with pricing inquiries and respond on multiple platforms.

This is an exciting opportunity for growth and development, offering a chance to make a meaningful impact on our organization. If you are a motivated and adaptable individual who excels in fast-paced environments, we encourage you to apply.

Experience & Skills Required:
  • Microsoft Office: 2+ years (Required)
  • Administrative Experience: 2+ years (Required)
  • Familiarity with Procore, Bluebeam, or similar tools (Preferred)
  • Excellent written and verbal communication skills in English
  • Outstanding customer service skills with a professional phone presence
  • Strong organizational and time management abilities; capable of multitasking and prioritizing
  • High attention to detail, accuracy, and thoroughness
  • Ability to work independently and as part of a team
  • Flexible and adaptable to changing schedules or priorities
  • Proficiency in Windows, Excel, Word, and Outlook
  • Problem-solving skills with the ability to identify and resolve complex issues

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