Help Desk Support Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱750,000 - ₱1,200,000
Job Opportunity

We are seeking a skilled Customer Service Representative to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and support.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner.
  • Provide assistance with orders, shipping, product details, and returns.
  • Ensure high-quality responses that meet our service standards.
Requirements
  • Proficiency in English (both written and verbal).
  • At least 1 year of online/remote customer service experience.
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
  • Excellent problem-solving and communication skills.
  • Adaptable and solutions-oriented mindset.
Technical Requirements
  • A personally owned PC or laptop with an i5 processor or equivalent.
  • Minimum of 15 Mbps for both upload and download internet speed.

When applying, use the code CS.

Seniority Level
  • Entry level.
Employment Type
  • Full-time.
Job Function
  • Customer Service Representative.

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