Title: Client Services Professional

2 weeks ago

Porac, Philippines beBeeCustomer Full time $45,000 - $60,000
Job Overview

We are seeking a professional to fill the role of Customer Service Associate. The ideal candidate will serve as the primary point of contact for clients, ensuring a seamless and efficient experience throughout the title and closing process.

This is an excellent opportunity for someone who is customer-focused and detail-oriented. If you have strong communication skills and a passion for providing exceptional service, we encourage you to apply for this exciting role.

Key Responsibilities:
  • Act as the first point of contact for clients, agents, lenders, and other stakeholders regarding title-related inquiries.
  • Review, interpret, and explain title commitments, reports, and related documents in a client-friendly manner.
  • Coordinate with title officers, escrow officers, and attorneys to resolve title issues and ensure timely closings.
  • Maintain accurate records of client interactions, title updates, and transaction progress in CRM or transaction management systems.
  • Provide regular updates to clients on the status of their files, proactively addressing questions or concerns.
  • Assist in preparing closing documents and ensuring compliance with company policies and legal requirements.
Requirements:
  • Education: High school diploma required; associate or bachelor's degree in business, real estate, or related field preferred.
  • Experience: Minimum 1–2 years in customer service, preferably in real estate, mortgage, or title insurance. Working knowledge of real estate title documentation, closing processes, or escrow is highly desirable.
  • Skills: Strong communication and interpersonal skills; detail-oriented with excellent organizational abilities; ability to interpret and explain title reports and related legal documents; proficiency in Microsoft Office Suite and CRM systems; experience with title/escrow software is a plus; ability to multitask and manage deadlines in a fast-paced environment.
About This Opportunity

This is a great chance to work with a global professional employer organization that provides full-time remote teams to leading companies in various industries. We pride ourselves on having the best talent and providing exceptional employee experiences.

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