
Home Services Client Representative
2 weeks ago
We are seeking a professional representative to handle inbound calls for home services clients.
The ideal candidate will have exceptional communication skills, be able to multitask, and have experience working in a customer service role.
Responsibilities include:
- Handling inbound calls and answering inquiries for home services clients
- Representing the client professionally
- Booking appointments on the client's CRM/scheduling platforms
- Taking detailed call summary notes including contact information, reason for inquiry, and other relevant details
- Transmitting call notes to the client after each call with accuracy
Key qualifications include:
- Experience in a customer service or BPO role
- Ability to multitask and manage multiple calls simultaneously
- Excellent communication and interpersonal skills
- Proficiency in using technology such as computers and internet
- Reliability and attention to detail
Working Hours: 5 days per week, 9 hours per day. Benefits: Competitive compensation based on performance, flexible scheduling, and opportunities for growth and development.
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