Customer Service Representative
4 days ago
Job Title: Customer Service Ambassador
We are seeking a highly skilled and personable customer service representative to join our team. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking, clear and efficient in communication, and genuinely pleasant to talk to.
The role involves handling general inbound phone inquiries from customers without internet access, assisting them with order placements and answering basic questions related to products and services.
Key Responsibilities:
- Answer inbound customer phone calls professionally and friendly
- Assist customers in placing orders via phone
- Provide product information and help customers choose the right items
- Handle inquiries related to order status, delivery, and general questions
- Maintain accurate call and order records
- Uphold excellent customer service standards and represent the company positively
- Collaborate with the team for continuous process improvement
Requirements:
- Proven experience in Amazon customer service (voice support preferred)
- Excellent verbal communication skills in English — clear, fluent, and friendly
- Fast thinker with a no-nonsense approach and ability to get to the point efficiently
- Positive attitude and customer-first mindset
- Must be reliable, professional, and able to work independently from home
- Strong attention to detail and ability to follow procedures
Why Work With Us:
We offer a dynamic and supportive work environment that values teamwork and collaboration. As a customer service representative, you will have the opportunity to develop your skills and advance your career in a rapidly growing industry.
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading company in the industry
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