
Medication Advice Coordinator
9 hours ago
This role involves serving as a trusted advisor for customers seeking clarity on medication side effects, guiding them through consultative conversations.
As a Medical Contact Center Assistant I, you will leverage your medical knowledge to ask the right questions, assess concerns, and provide clear, compassionate guidance. You will be responsible for responding to medical information queries, product quality complaints, and general queries received via telephone or email.
Responsibilities- Respond to medical information queries and product quality complaints.
- Receive and report Adverse Drug Reactions within required timelines.
- Perform tracking and quality control of defined process steps.
- Support training and data reconciliation from multiple sources.
- Non-degree + 3–4 years relevant experience, or 1 year safety experience.
- Associate degree + 2–3 years relevant experience, or 1 year safety experience.
- Bachelor's or Master's in Pharmacy, Life Science, Medical Science, or related field.
- Good written and verbal communication skills.
- Understanding of regulatory requirements, pharmacovigilance practices.
- Technical proficiency with Microsoft Office suite.
- Office environment or remote work.
Learn more about our EEO & Accommodations request here.
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Medical Call Coordinator
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Remote Medical Records Coordinator
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Medical Office Coordinator
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Medical Administrator
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Medical Care Specialist
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Remote Medical Biller
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Certified Medical Documenter Wanted
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Administrative Coordinator
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Medical Administrative Support Specialist
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Medical Billing Revenue Cycle Coordinator
4 hours ago
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