Operational Analytics Specialist

1 day ago

Cavite City, Calabarzon, Philippines beBeePerformance Full time ₱2,500,000 - ₱3,500,000
Real-Time Performance Analyst

Career Opportunities - A Great Place to Work

  • Manage and balance service levels for the company across all internal and external locations, lines of business, and products according to any contractual agreements and internal goals.
  • Provide timely and appropriate communication regarding the performance of the account to all interested parties.
Key Responsibilities:
  • Update and process data for real-time performance analysis.
  • Obtain quantifiable performance figures to make critical recommendations to address account performance issues.
  • Monitor the queue for the Operations account against the attainment of passing service levels.
  • Respond to and act as the central point of communication in all events and circumstances impacting account performance.
Requirements and Characteristics:
  • Commit to your work schedule, be punctual, and be accountable for your actions.
  • Remain engaged and responsive to all internal communications.
  • Be a self-reliant information seeker with problem-solving skills and good judgment.
  • Work with humility and be open to coaching and continuous improvement coaching.
  • Cultivate team culture and promote a positive work environment.

Must possess knowledge or relevant experience in real-time analytics and have strong analytical, communication, and organizational skills. Must be able to handle pressure and adapt to rapid changes in information, process, direction, or immediate workflow.

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