Global Outreach Development Coordinator

1 day ago

Ayala Alabang, National Capital Region, Philippines beBeeSponsorship Full time ₱2,150 - ₱2,450
Child Sponsorship Support Office Engagement Coordinator

The role of a Child Sponsorship Support Office Engagement Coordinator is to foster meaningful connections between sponsors and vulnerable children. This position requires a unique blend of communication, project management, and interpersonal skills.

Key Responsibilities:

  • Support Office Engagement:
    • Act as liaison between sponsor engagement teams and internal production units to gather requirements, respond to queries, and provide support or training.
    • Collaborate with cross-functional teams to relay feedback and resolve issues effectively.
  • Create or Develop Communications Materials:
    • Develop strategic communications initiatives for sponsor content features, including playbooks, calendars, field guidance, training materials, and internal newsletters or memos.
  • Knowledge Management and Processes:
    • Establish and maintain knowledge management standards to meet communication needs.
    • Monitor team outputs, recommend process improvements, and escalate issues or risks as needed.
    • Support staff onboarding, training, and mentoring, while contributing to reporting and analysis in collaboration with leadership.
  • Support Lead and Peers:
    • Provide administrative and operational support to senior team members, including report creation, task coordination, and issue escalation.
    • Serve as Officer in Charge during absences, managing team operations and representing peers in meetings.
  • Strategic Planning:
    • Contribute to the strategy for shaping the sponsor experience regarding clear, impactful content and communications to sponsors.
    • Recommend strategies to enhance the effectiveness and consistency of sponsor engagement features year over year.

Requirements:

  • Education:
    • Bachelor's degree in communications, journalism, publishing, marketing, product development or equivalent.
  • Professional Experience:
    • 3 years' experience in marketing, communications, journalism, project management, product, or customer experience development, including people management.
    • Experience in working across cultures and within complex organizational structures.
    • Proven creative acumen, with coaching or peer training experience a benefit.
    • Attention to detail, ability to understand and adhere to branding guidelines and communications style guides.
    • Flexible and willing to travel.
    • Knowledge of Child Sponsorship and development programming, preferably with World Vision.
  • Language:
    • Excellent written and verbal English is required; additional languages are an asset.
  • Travel and Work Environment:
    • Occasional international travel may be required.
  • Physical Requirements:
    • As expected for a virtual office environment with the addition of travel and the need to accommodate work across multiple time zones.

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