Major Incident Resolution Expert

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: MAJOR INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: MAJOR INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: MAJOR INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

Job DescriptionThe Major Incident Manager will play a critical role in driving the service operations, ensuring that major incidents are resolved promptly and efficiently. The ideal candidate will have 8-10 years of experience in driving service operations and managing incident management processes.

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

Company OverviewPJ Lhuillier Group of Companies is a leading provider of IT services and consulting solutions. We are committed to delivering high-quality services that meet the evolving needs of our clients.We are seeking a talented Incident Management Analyst to join our team and contribute to our mission of providing exceptional service to our...

Emerson Mandaluyong, National Capital Region, PhilippinesTalent Acquisition Specialist and possibly your future colleagueEmerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Administrator, Major Incident...

**Job Description:**We are seeking a highly skilled and experienced Incident Manager to join our team at BEST CAREERS AND OPPORTUNITIES. As an Incident Manager, you will be responsible for driving the service operations and managing the Major Incident Management process.The ideal candidate will have 8-10 years of experience in driving service operations and...

Major Incident Management:Validate and escalate incidents as major incidents, following the agreed process.Coordinate senior management communication and involve the required support teams for faster resolution.Set up and manage conference calls for major incidents and ensure coordination with technical teams for quick resolutions.Post-Incident Review &...

At Emerson, we are committed to creating a global workplace that supports and embraces inclusion. We are dedicated to fostering a culture where every employee is valued and respected for their unique experiences and perspectives.Talent Acquisition Specialist and possibly your future colleagueWe are seeking an IT Administrator with experience in major...

Job Title: Change ManagerOverview:As a Change Manager at BEST CAREERS AND OPPORTUNITIES, you will play a crucial role in ensuring the smooth operation of our service management processes. This includes driving the Major Incident (MI) Bridge, acting as a Single Point of Contact (SPOC) for customers, and coordinating with relevant Resolver Groups to resolve...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: CHANGE MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key stakeholders...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: CHANGE MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key stakeholders...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: CHANGE MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key stakeholders...

● Bachelor's Degree in an IT-related, Management, Engineering or Computer Science field● Must have 3 years of experience in Incident Management, Problem and Change Management and IT Operations - Non Nego● Must have experience with Major and Minor Incidents - Non Nego● Know and has a background in P1 and P2 - Non Nego●Critical incident debriefs -...

We are looking for a detail-oriented Healthcare Account Resolution Expert to join our Polaris Careers team. In this role, you will be responsible for resolving customer complaints and concerns in a timely and professional manner, ensuring patient satisfaction and loyalty.Responsibilities:Issue Resolution: Identify and resolve customer complaints and concerns...

Blue Eagle 525 Lending Investor Inc is seeking a seasoned Debt Resolution Expert to join our team. As a key member of our collection department, you will be responsible for managing and collecting overdue payments from borrowers while maintaining a positive client relationship.Key Accountabilities:Debt Resolution: Resolve outstanding debts through...

We are seeking a highly skilled Reliability Expert to join our team at Comrise. This role is focused on ensuring the stability, performance, and reliability of our systems.The ideal candidate will have strong problem-solving skills, be able to stay calm under pressure, and possess excellent communication skills.Key ResponsibilitiesIncident Response: Manage...