Incident Manager

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

● Bachelor's Degree in an IT-related, Management, Engineering or Computer Science field● Must have 3 years of experience in Incident Management, Problem and Change Management and IT Operations - Non Nego● Must have experience with Major and Minor Incidents - Non Nego● Know and has a background in P1 and P2 - Non Nego●Critical incident debriefs -...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: MAJOR INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: MAJOR INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: MAJOR INCIDENT MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key...

Chubb Mandaluyong, National Capital Region, PhilippinesChubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The...

Major Incident Management:Validate and escalate incidents as major incidents, following the agreed process.Coordinate senior management communication and involve the required support teams for faster resolution.Set up and manage conference calls for major incidents and ensure coordination with technical teams for quick resolutions.Post-Incident Review &...

Key ResponsibilitiesProvide support to the incident management team, ensuring efficient and effective resolution of IT incidents.Ensure adherence to Standard Operating Procedures (SOPs) for incident restoration.Manage all incident management activities during your shift, preparing shift turnover and recap reports to ensure continuity.Communication &...

Threat Intelligence and Incident Response ManagerWe are seeking an experienced professional to join our team as a Threat Intelligence and Incident Response Manager. In this role, you will be responsible for managing our threat intelligence program, analyzing security incidents, and leading incident response efforts.Key ResponsibilitiesAnalyze security...

Company OverviewPJ Lhuillier Group of Companies is a leading provider of IT services and consulting solutions. We are committed to delivering high-quality services that meet the evolving needs of our clients.We are seeking a talented Incident Management Analyst to join our team and contribute to our mission of providing exceptional service to our...

About ChubbChubb is a global insurance company with operations in 54 countries. As the world's largest publicly traded property and casualty insurer, we provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.Our Infrastructure...

About the RoleThis is an exciting opportunity for a talented IT Security Monitoring and Incident Response Professional to join Advanced Energy Management Limited's dynamic team. As a Cybersecurity Operations Specialist, you will be responsible for participating in the ongoing operations of the Security Operations Center team and other related cybersecurity...

About the PositionTrends Group, Inc. is looking for a highly skilled Security Incident Responder to join our team. As a key member of our Operations team, you will be responsible for responding to security incidents and ensuring the continuity of our services.You will accomplish all assigned tasks by the Shift Manager in a timely and effective manner,...

As a Critical Systems Engineer Senior at Emerson, you will have the opportunity to make a difference through the work you do. Our company has been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today.Talent Acquisition Specialist and possibly your future colleagueYou...

Emerson Mandaluyong, National Capital Region, PhilippinesTalent Acquisition Specialist and possibly your future colleagueEmerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Administrator, Major Incident...

At Emerson, we are committed to creating a global workplace that supports and embraces inclusion. We are dedicated to fostering a culture where every employee is valued and respected for their unique experiences and perspectives.Talent Acquisition Specialist and possibly your future colleagueWe are seeking an IT Administrator with experience in major...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: CHANGE MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key stakeholders...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: CHANGE MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key stakeholders...

LOCATION: MANILA AND CEBU PHILIPPINESJOB TITLE: CHANGE MANAGERJob Description:RESPONSIBILITIES:- Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs.- Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved- Informing the key stakeholders...

This role will be key in ensuring the efficient delivery, support, and continuous improvement of IT services, aligning with organizational goals and customer expectations. This role involves monitoring service performance, identifying areas for improvement, and collaborating with cross-functional teams to enhance service delivery and user...