Operational Excellence Lead

5 days ago


Pasig, National Capital Region, Philippines Carelon Global Solutions Philippines Full time

At Carelon Global Solutions Philippines, we're dedicated to delivering exceptional operational effectiveness through innovative solutions.

Key Responsibilities
  • Lead organization-wide projects and initiatives to enhance operational efficiency, partnering with Tower Leaders and stakeholders for end-to-end process simplification using Lean Six Sigma tools and methodologies.
  • Facilitate Lean Six Sigma trainings, including Champion, Yellow Belt, Green Belt, and other continuous improvement trainings required by the business, educating, coaching, and mentoring Yellow Belts and Green Belts on Lean Six Sigma tools and methodologies.
  • Plan and execute continuous improvement projects to meet goals and support strategic priorities, delivering recommended improvements with supporting business rationale.
  • Serve as a catalyst for change by stimulating, communicating, and institutionalizing Lean Six Sigma methodologies and their benefits, driving cultural change across the business and supporting the deployment of the Lean Six Sigma program.
  • Facilitate root cause analysis targeting specific improvement opportunities in the business, communicating progress through business excellence forums and other applicable channels.
  • Ensure the overall success of multiple, cross-functional programs/projects through functional managers, overseeing initiatives such as cultural change, regional planning, process improvement, change management, and quality initiatives.
  • Develop program/project scope and design, facilitate determination of required deliverables, and validate ROI, establishing processes to continually monitor program progress.
  • Analyze variance to program/project plan, championing local stakeholders and tactical decision-makers.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management, Business Development, and Strategy/Planning

Industries

IT Services and IT Consulting



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