Operations Excellence Specialist

6 days ago


Pasig, National Capital Region, Philippines GrabTaxi Holdings Pte. Ltd. Full time

About GrabTaxi Holdings Pte. Ltd.

We're a leading superapp in Southeast Asia, providing a wide range of services that make life easier for our users. From transportation to food delivery and logistics, we've got it all covered.

The Driver Operations team is critical to our ecosystem, ensuring that our driver-partners are happy, engaged, and compliant with our policies and regulations.

Job Requirements

This role requires a Bachelor's degree in Business, Operations, Management, or a related field, along with 5+ years of experience in Operations, Driver Management, Logistics, or a related field, preferably in a leadership role.

Main Responsibilities
  • Develop and execute localized recruitment strategies to ensure a steady pipeline of driver-partners for transport and delivery services.

  • Oversee end-to-end onboarding processes, including document verification, training, and platform activation.

  • Identify new acquisition channels and collaborate with central and other regional teams to optimize outreach efforts and learn best practices.

  • Work closely with GDC staff to streamline processes and improve efficiency.

Benefits
  • Term Life Insurance and comprehensive Medical Insurance

  • GrabFlex benefits package

  • Parental and Birthday leave

  • Love-all-Serve-all (LASA) volunteering leave

  • Confidential Grabber Assistance Programme



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