Customer Service Specialist

2 days ago

Las Piñas, National Capital Region, Philippines beBeeCareer Full time ₱100,000 - ₱120,000
Job Overview

We are seeking a highly motivated and dedicated individual to join our team as a Call Center Representative. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, resolving customer issues, and providing exceptional service to our clients.

Key Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Previous call center experience.
  • Strong command of the English language.
  • Typing speed of 20+ WPM.
  • High speed internet connection.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.
Benefits

As a valued member of our team, you can expect:

  • HMO coverage plus a dependent.
  • Dental coverage.
  • Free meal during training.
  • Career growth and learning opportunities.
  • Allowances for rice, clothing, laundry, and meals.
  • Performance and loyalty bonuses.
About Us

We are a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We offer a dynamic and supportive work environment, where you can grow and develop your skills.

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

  • Customer Service Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeCustomerService Full time ₱1,800,000 - ₱2,500,000

    Job TitleWe are seeking an experienced and skilled customer service specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Provide timely and professional responses to customer inquiries and issuesResolve customer...

  • Customer Service Representative

    2 weeks ago

    Las Piñas, National Capital Region, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000

    Job SummaryWe are seeking a skilled Customer Support Specialist to join our team. In this role, you will be responsible for communicating with customers in a professional manner and providing solutions for specific requests as per process guidelines.About the RoleThis is a full-time position that requires working onsite and on shifting schedules.The ideal...

  • Customer Service Professional

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeCustomer Full time ₱1,500,000 - ₱2,500,000

    Job Role OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Specialist.Key Responsibilities:Effective communication with customers to resolve queries and address concerns in a timely manner.Evaluation and collaboration with internal teams to investigate and resolve complex issues.Developing...

  • Customer Service Liaison

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeCustomerSupport Full time ₱5,500,000 - ₱8,000,000

    Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team. In this role, you will be the primary point of contact for customers, providing exceptional service and support via live chat, email, text, and phone.Key Responsibilities:Respond promptly and empathetically to customer inquiries, feedback,...

  • Customer Service Representative

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeOrderManagement Full time ₱24,000 - ₱36,000

    Job Title:We are seeking a highly skilled Order Management Specialist to oversee order processing, data entry and customer support.Key Responsibilities:Enter, update and verify orders with precision.Respond to inquiries, resolve issues and provide exceptional support via chat, email and phone.Maintain inventory accuracy, update stock levels and synchronize...

  • Customer Service Representative

    2 days ago

    Las Piñas, National Capital Region, Philippines beBeeSupport Full time $18,000 - $24,000

    Customer Support RoleWe are seeking an experienced and skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our clients through various communication channels.The ideal candidate will possess excellent communication skills, both written and verbal, and...

  • Customer Service Delivery Expert

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeCustomerExperience Full time ₱1,200,000 - ₱1,500,000

    Customer Experience SpecialistLomi is seeking a talented Customer Experience Specialist to deliver high-calibre customer service across various channels.The ideal candidate is passionate about creating amazing experiences for customers, has experience in customer-facing roles, and strong people skills.Deliver exceptional customer interactions by being...

  • Area Service Manager

    1 day ago

    Las Piñas, National Capital Region, Philippines CARLCARE SERVICE PH INC. Full time $104,000 - $130,878 per year

    Job description:Customer Service Operation ManagementDaily Open Call Analysis for Mobile, TV, LAPTOP and AccessoriesListen and Resolve Customer complaints, Sales team Feedback, DBR feedback and ensure highest level of satisfaction for all;Meet organization goals (TAT, BR, Satisfaction, Inventory Accuracy)Monitor CSR, Technician & Storekeeper daily task after...

  • Customer Service

    1 week ago

    Las Piñas, National Capital Region, Philippines Express Transport Hauling and Freight Services Inc. Full time $40,000 - $60,000 per year

    About the roleAs a Customer Service Representative at Express Transport Hauling and Freight Services Inc.', you will be the face of our company, providing exceptional support and assistance to our valued clients. In this full-time position based in Las Pinas City Metro Manila, you will play a crucial role in ensuring customer satisfaction and maintaining...

  • Area Service Manager

    1 week ago

    Las Piñas, National Capital Region, Philippines CARLCARE SERVICE PH INC. Full time $40,000 - $60,000 per year

    Job description 1. Customer Service Operation Management - Manage customer service operations to deliver high-quality performance aligned with company goals. - Build and maintain strong relationships with service partners and customers - Develop and implement performance optimization strategies to improve service delivery and efficiency. 2. Service Asset...