Strategic E-commerce Account Manager

23 hours ago


Makati City, National Capital Region, Philippines Dion Full time

Role Overview:

We are seeking a skilled Strategic E-commerce Account Manager to join our team in Makati City, Philippines.

The successful candidate will manage and grow relationships with key clients, driving client success, retention, and account growth through strategic engagement and tailored solutions.

About the Role:

  • Develop and maintain strong, long-term relationships with key accounts to ensure high client satisfaction and retention.
  • Identify growth opportunities within accounts, driving upselling and cross-selling efforts.
  • Deliver insights and solutions that optimize clients' e-commerce operations.

Key Responsibilities:

  • Serve as the primary point of contact for assigned accounts, addressing their needs and fostering strong relationships.
  • Understand client's business challenges and provide tailored solutions to meet their objectives.
  • Collaborate with internal teams to ensure seamless service delivery and innovative solutions.
  • Conduct regular account reviews to identify and pursue growth opportunities.

Additional Responsibilities:

  • Represent the company at industry events to promote the brand and develop new leads.
  • Provide training and guidance to clients to maximize the value of solutions offered.

Requirements:

  • A bachelor's degree in business, marketing, or a related field.
  • Minimum of 6 years in account management, preferably within e-commerce or SaaS.
  • Strong knowledge of supply chain and logistics processes.

Competitive Salary and Benefits:

We offer a competitive salary of PHP 120,000 - 180,000 per annum, depending on experience, plus comprehensive benefits package including health insurance and allowances.

Working Conditions:

This is a full-time, on-site position requiring standard business hours, Monday to Friday.



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