E-Commerce Vendor Relationship Manager
1 month ago
About the Job:
Seller Interactive, a Toronto-based e-commerce leader, is seeking an experienced Amazon Vendor Central Specialist to join our dynamic team. As a key player in our e-commerce operations, you will be responsible for managing and optimizing vendor relationships, product listings, and sales performance on the Amazon marketplace.
Key Responsibilities:
- Vendor Management: Develop and maintain strong relationships with Amazon Vendor Central, ensuring smooth day-to-day operations, including onboarding new products and managing purchase orders.
- Product Listings & Optimization: Oversee the creation, management, and optimization of product listings on Amazon, including accurate product titles, descriptions, images, and keywords to drive traffic and conversions.
- Inventory Management: Monitor inventory levels, collaborate with the supply chain team to ensure stock availability, and avoid stockouts or overstock situations.
- Pricing Strategy: Develop and implement competitive pricing strategies in line with market trends, Amazon guidelines, and company goals to ensure optimal profitability and competitiveness.
- Promotions & Advertising: Collaborate with the marketing team to create and manage Amazon marketing campaigns, including sponsored product ads, lightning deals, and promotions.
- Reporting & Analytics: Analyze sales performance, customer feedback, and marketplace trends using Amazon analytics tools and reports to identify areas of improvement and opportunities for growth.
- Issue Resolution: Handle disputes, returns, chargebacks, and other operational issues, ensuring timely resolution and minimizing business impact.
- Compliance & Guidelines: Ensure adherence to Amazon's policies, rules, and best practices, keeping the company up to date with any changes to Amazon Vendor Central.
Qualifications:
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- 2+ years of experience working with Amazon Vendor Central or similar e-commerce platforms.
- Strong understanding of Amazon's tools and services (e.g., Vendor Central, A+ Content, Amazon Advertising, etc.).
- Proficiency in Microsoft Excel, including the ability to analyze large data sets.
- Excellent communication and negotiation skills, with the ability to work effectively with internal teams and external partners.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong analytical mindset with a data-driven approach to decision-making.
This role offers a $80,000 - $110,000 per year salary, depending on experience, plus a comprehensive benefits package and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for e-commerce and vendor relationship management, we encourage you to apply for this exciting opportunity.
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