Senior E-commerce Account Growth Specialist

2 weeks ago


Makati City, National Capital Region, Philippines Dion Full time

About the Company

Dion is a global leader in SaaS solutions for e-commerce and logistics, providing cutting-edge technology that empowers businesses to optimize their operations and enhance customer experiences.

We are seeking a skilled Key Account Manager to join our team in the Philippines, responsible for managing and growing relationships with key clients.

Job Description

The Senior E-commerce Account Growth Specialist will act as a trusted advisor, helping clients achieve their business goals while contributing to our company's growth in the region. This role focuses on driving client success, retention, and account growth through strategic engagement and tailored solutions.

Responsibilities:

  • Serve as the primary point of contact for assigned accounts, addressing their needs and fostering strong relationships.
  • Understand client's business challenges and provide tailored solutions to meet their objectives.
  • Collaborate with internal teams to ensure seamless service delivery and innovative solutions.
  • Conduct regular account reviews to identify and pursue growth opportunities.
  • Represent the company at industry events to promote the brand and develop new leads.
  • Provide training and guidance to clients to maximize the value of solutions offered.

Requirements

  • Must-Have:
    • Philippine Citizenship or Permanent Residency.
    • Bachelor's degree in business, marketing, or a related field.
    • Minimum of 6 years in account management, preferably within e-commerce or SaaS.
    • Strong knowledge of supply chain and logistics processes.
  • Nice-to-Have:
    • Proven success in managing and growing key accounts.
    • Experience leveraging data analytics to provide business insights.

Benefits

  • Competitive salary with performance-based incentives.
  • Comprehensive benefits package, including health insurance and allowances.
  • Full-Time, On-Site employment with standard business hours, Monday to Friday.

Salary Information

The estimated annual salary for this position is PHP 1,200,000 - PHP 1,500,000, depending on experience.



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