
Business Proposal Manager
6 days ago
This position is about driving the development of sales proposals and presentations that help secure new business. The ideal candidate will have experience leading integrated pursuit teams to deliver high-quality proposals within tight deadlines.
The key responsibilities include:
- Collaborating with the Sales Team to analyze requests for proposals (RFXs) and contribute to bid strategy and win themes.
- Developing the proposal plan and outline, completing proposals with special attention to thoroughness, accuracy, quality, and layout.
A typical day in this role involves:
- Coordinating the work of a remote team to meet all schedules and deadlines.
- Assessing the solicitation, resource requirements, and other proposal elements to determine proposal resource needs and schedules for the specific assigned opportunity.
- Maintaining close working relationships with Sales, SMEs, and other stakeholders to generate proposals and presentations.
The successful candidate will have:
- 3-5 years of experience leading the proposal response process, preferably in BPO.
- Experience collaborating with, coordinating, and leading remote teams.
- Excellent verbal and written communication, research, and time management skills.
- Strong industry knowledge – a deep understanding of the contact center world.
- Strong proficiency in Microsoft Word and PowerPoint.
About the company:
We're a customer-focused organization that helps companies build engaged, pleased, and profitable customer experiences. We're committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
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