Leading Billing Operations Manager

2 days ago


Mandaluyong City, National Capital Region, Philippines Ecoshift Corporation Full time
Job Overview

The Ecoshift Corporation is seeking an experienced Billing Operations Manager to lead and manage a team of billing specialists. This role requires a strong leader who can oversee the preparation of statements and bills, maintain client records, and review work for accuracy.

About the Role

As a key member of our team, you will be responsible for directing assigned tasks, providing assistance as needed, and assisting with performance evaluations. You will also create and provide a prioritized list of clients to be invoiced to team members, locate hard-to-reach clients, and draft weekly reports of invoicing and billing metrics.

Additionally, you will advise staff on proper collection practices, ensure compliance with company and federal guidelines, and provide customer support to customers with disputes or inquiries.

Key Responsibilities

  • Oversee the preparation of statements and bills
  • Maintain and/or ensure maintenance of client records related to invoicing and bill payment
  • Review work of billing staff to ensure accuracy, resolving inconsistencies as needed
  • Create and provide a prioritized list of clients to be invoiced to team members
  • Locate, or assist in location of, hard-to-reach clients
  • Draft and distribute weekly reports of invoicing and billing metrics
  • Advises staff on proper, legal parameters for collections practices; ensures that all billing actions comply with company, local, state, and federal guidelines
  • Provides customer support to customers with disputes or inquiries concerning invoices or billing process


Requirements

This position requires:

  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office or similar software


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