Patient Service Coordinator

1 day ago


San Juan, National Capital Region, Philippines beBeeCustomerService Full time ₱7,000 - ₱8,000

Job Opportunity

Front Desk Representative Role Overview

This is an exciting opportunity to work as a skilled Front Desk Representative. We are seeking a highly motivated and experienced professional to join our team in delivering exceptional customer service, efficient patient scheduling, and accurate record-keeping.

Main Responsibilities
  • Greet patients with professionalism and friendliness, setting the tone for a positive experience.
  • Effectively manage patient scheduling, recalls, appointment settings, and confirmations, ensuring seamless operations.
  • Perform thorough insurance verification and maintain up-to-date patient records, guaranteeing data accuracy.
  • Communicate effectively with patients in both English and Spanish, addressing their needs with clarity.
  • Leverage Open Dental software for streamlined scheduling and record-keeping, enhancing operational efficiency.
  • Support daily front office functions to ensure smooth practice flow, contributing to a productive environment.
Key Requirements
  • Previous experience in a dental or medical office, preferably with a minimum of 1 year's tenure.
  • Familiarity with Orthodontics is advantageous but not mandatory.
  • Awareness of Open Dental software would be beneficial.
  • Strong organizational and multitasking abilities to handle multiple tasks efficiently.
  • Excellent communication and customer service skills, with a focus on empathy and understanding.


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