Patient Care Facilitator

1 day ago


San Juan, National Capital Region, Philippines beBeePatientCare Full time $48,000 - $60,000
Job Opportunity

We are seeking a skilled and organized individual to fill the role of Patient Care Facilitator. This position requires strong communication skills, attention to detail, and a passion for delivering exceptional patient care.

About the Position

The ideal candidate will possess experience in a healthcare setting, excellent English communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Answer incoming calls and respond to patient inquiries promptly and professionally.
  • Make outbound calls for appointment reminders, follow-ups, and rescheduling.
  • Respond to patient text messages and emails with accurate and timely information.
  • Schedule and reschedule patient appointments according to provider availability.
  • Provide administrative support, including handling faxes, maintaining patient records, and ensuring confidentiality and accuracy of patient information.
Requirements
  • Proven experience in a healthcare setting.
  • Excellent English communication skills.
  • Strong organizational and multitasking abilities.
  • Familiarity with electronic health record systems (EHR/EMR) is preferred but not required.
  • Proficiency with office software, email systems, and document management.
Working Conditions

This role requires working standard business hours and coordinating with a remote team.



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