
Patient Engagement Coordinator
1 day ago
As a Patient Engagement Coordinator, you will be the initial point of contact for patients seeking speech therapy services. Your role will involve guiding patients through the intake process, answering their queries, and estimating insurance coverage to schedule appointments with the right therapist.
Key Responsibilities:- You will respond to inbound leads via phone and text, building trust and connection quickly while representing our partner practices with professionalism and empathy.
- Utilize proprietary tools to estimate out-of-pocket insurance costs and match patients with suitable therapists based on location, specialty, and insurance compatibility.
- Schedule evaluations and follow-ups using EHR and calendar tools, maintaining organized records of all communications and outcomes across multiple practices.
- You possess excellent communication skills and a friendly, professional phone presence.
- Strong attention to detail and ability to stay organized across multiple systems is essential.
- Tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms is required.
- Availability to work weekends (Saturday & Sunday) is necessary.
- Remote Work: You can work from anywhere, providing flexibility in your work environment.
- Generous PTO: Enjoy ample paid time off to rest and recharge.
- Health Coverage: Receive HMO coverage after 3 months.
- Direct Mentorship: Grow through guidance from international industry experts.
- Learning & Development: Access ongoing resources for professional growth.
- Global Networking: Connect with professionals around the world.
- Work-Life Balance: Enjoy flexible hours that support a healthy work-life balance.
This is a critical position that enables clinicians to focus on care while ensuring patients receive timely, high-quality service. As a Patient Engagement Coordinator, you will play a vital role in supporting the growth of thriving private practices by taking on key administrative tasks like marketing, insurance billing, and patient intake.
Our Recruitment Process:- Application
- Screening
- Skills Assessment
- Top-grading interview
- Client Interview
- Job Offer
- Client Onboarding
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Patient Care Specialist
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Remote Patient Communication Specialist
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Medical Scheduling Coordinator
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Care Journey Coordinator
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Administrative Coordinator
10 hours ago
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