
Administrative Healthcare Coordinator
2 days ago
The role of Medical Support Professional is pivotal to the smooth operation of healthcare services. This position demands excellent communication skills, both written and verbal, to deliver a superior patient experience.
Key Responsibilities- Manage high volumes of inbound calls, coordinating appointments and responding to first-line inquiries with warmth, clarity, and accuracy.
- Respond to inbound email inquiries, including appointment requests, general questions, and patient follow-ups.
- Make, modify, and confirm patient bookings across multiple practitioners and time zones where applicable.
- Monitor inboxes and communication channels to ensure timely responses and prioritisation of urgent queries.
- Bachelor's degree in Administration or a health-related field preferred.
- Previous experience in a remote receptionist, administration, or customer service role—ideally in a medical or healthcare setting.
- Excellent verbal and written communication skills with a professional and friendly tone.
- Strong time management and multitasking abilities with a calm, solutions-focused approach.
This role offers the opportunity to work in a dynamic environment, developing strong relationships with patients and healthcare professionals alike.
What We OfferWe provide a comprehensive onboarding program, ongoing training, and opportunities for career growth and development.
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