Sales Operations Team Lead

2 weeks ago


Manila, National Capital Region, Philippines Neksjob Full time
Neksjob Job Description

Estimated Salary: $85,000 - $115,000 per year.

Job Overview

Neksjob is seeking a highly organized and detail-oriented Sales Operations Team Lead to join our growing team. As a key member of the operations team, this role will play a critical part in maintaining and improving service performance metrics reports, ensuring timely issue escalation and resolution, and providing quality and cost-effective service while driving process improvements.

Key Responsibilities:
  • Support the development and maintenance of service performance metrics reports to ensure data-driven decision making.
  • Provide status updates on work in progress, assist in planning and coordinating execution of tasks, and escalate issues in a timely manner.
  • Analyze and provide quality, cost-effective service while identifying opportunities for process improvement.
  • Perform ad-hoc analyses and summaries of information as requested by management.
Requirements and Qualifications:
  • At least 5 years of experience in sales or sales operations.
  • At least 3 years of supervisory experience.
  • Open to candidates with relevant work experience and an undergraduate degree.
  • SAP, ERP, or supply chain experience is preferred but not required.

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