Remote Tech Support Expert

1 week ago


Barcelona, Philippines beBeeTechnical Full time $40,000 - $50,000
Job Description

At our company, we're looking for a highly skilled Technical Support Specialist to join our team. This role involves providing exceptional technical support to customers via various channels.

We're seeking an individual with excellent communication skills, strong problem-solving abilities, and a keen eye for detail. The ideal candidate will have prior experience in tech support or a similar field and be familiar with networking fundamentals, including VPNs, firewalls, Amazon, and Azure services.

  • Provide technical support via phone, email, and chat platforms
  • Resolve complex customer inquiries
  • Collaborate with internal teams to troubleshoot technical issues
Required Skills & Qualifications
  • Excellent English communication skills (C1 level)
  • Prior experience in tech support or a similar role
  • Strong troubleshooting and problem-solving skills
  • Familiarity with networking fundamentals (VPN, firewall, Amazon, Azure)
  • Customer-oriented and responsible attitude
Benefits

We offer a competitive compensation package, flexible working hours, and the opportunity to work fully remotely. Our inclusive international environment provides opportunities for growth and development, and we prioritize work-life balance.

  • Flexible schedule
  • Opportunity to work remotely
  • Inclusive international environment
  • Competitive compensation
  • Good bonuses for referrals
  • Paid training and probation
  • Work-life balance
About Us

Our company is a leading provider of technical support services to businesses worldwide. We're committed to delivering exceptional customer experiences and fostering a positive work environment for our employees.


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