Customer Support Representative

21 hours ago

Taguig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱20,000 - ₱30,000
Customer Service Professional Job

TalentPop App is dedicated to building an exceptional team of customer-facing representatives who deliver high-quality service and make a meaningful impact with every interaction.

As a key member of our support team, you will play a vital role in providing top-notch assistance to customers through various channels, including email, phone, live chat, and social media.

Responsibilities:
  • Address customer inquiries and concerns in a timely and professional manner.
  • Assist customers with orders, shipping, product details, and returns.
  • Provide thoughtful, high-quality responses that reflect our service standards.
Requirements:
  • Proficiency in English (both written and verbal).
  • At least 1 year of online/remote customer service experience.
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
  • Excellent problem-solving and communication skills.
  • Adaptable and solutions-oriented mindset.
Technical Requirements:
  • Personally owned PC or laptop with an i5 processor or equivalent.
  • Minimum of 15 Mbps for both upload and download internet speed.

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