Customer Experience Representative

2 days ago


Cagayan de Oro, Northern Mindanao, Philippines Neksjob Corporation Full time

Neksjob Corporation is seeking a highly skilled and enthusiastic Customer Experience Representative to join our team. This role offers an exceptional opportunity to work with the world's biggest and most sought-after brands, delivering outstanding support to customers and clients.

About Us:

We are a dynamic and innovative organization dedicated to providing top-notch customer service. Our team members are passionate about helping others and committed to excellence in everything they do.

Job Summary:

The Customer Experience Representative will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we encourage you to apply.

Responsibilities:

  • Provide prompt and courteous responses to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and timely manner
  • Upsell and cross-sell products or services to increase customer satisfaction and loyalty
  • Maintain accurate records of customer interactions and update relevant systems

Requirements:

  • High School Diploma or equivalent required; Bachelor's degree preferred
  • At least 1 year of customer-facing experience in a call center environment
  • Excellent communication and problem-solving skills
  • Able to work effectively in a fast-paced, dynamic environment

Benefits:

  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career advancement and growth

What We Offer:

Neksjob Corporation is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits, including flexible working arrangements, wellness programs, and opportunities for professional development.



  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Philippines Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Neksjob Philippines. As a representative of some of the world's most renowned brands, you will be responsible for providing exceptional support to customers and clients.


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    About the JobAs a Customer Service Representative at Neksjob, you will play a critical role in ensuring that our customers receive exceptional support and service.


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Corporation Full time

    About UsNeksjob Corporation is a leading organization that values exceptional customer service.


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Philippines Full time

    We are Neksjob Philippines, a dynamic organization seeking highly motivated individuals to fill the role of Customer Service Representative. This exciting opportunity is ideal for High School Graduates (old curriculum) or Senior High School Graduates without work experience.About UsAt Neksjob Philippines, we value our customers and strive to provide...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    At Neksjob, we are looking for a skilled Customer Service Representative to join our team. This role is perfect for individuals who enjoy interacting with customers and providing top-notch service.About the RoleWe are seeking a highly motivated and organized individual to answer incoming calls from customers, address their inquiries or requests, and ensure...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Exciting Opportunities in Cagayan de OroWe are seeking highly motivated and results-driven individuals to join our team as Customer Service Representatives. This role is ideal for those who are passionate about delivering exceptional customer experiences and looking for a new challenge.As a Customer Service Representative, you will be responsible for...


  • Cagayan de Oro, Northern Mindanao, Philippines Lexie Staffing Business Consulting Full time

    About the RoleAt Lexie Staffing Business Consulting, we're looking for a skilled Retail Customer Service Representative to join our team. As a key member of our support team, you'll be responsible for providing top-notch customer service to our clients.This is an excellent opportunity for individuals who are passionate about delivering exceptional customer...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    At Talent Outsourcing Channel (TORCH) Solutions, we are seeking highly skilled Customer Service Representatives to join our team in the vibrant city of Cagayan de Oro. As a valued member of our organization, you will play a vital role in providing exceptional support to our clients, ensuring their satisfaction and loyalty.About the RoleThis is an exciting...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Job Title: Customer Service Representative - CDOAbout UsTalent Outsourcing Channel Solutions is a dynamic organization that values excellence in customer service. We are committed to providing top-notch support to our clients and partners.Job OverviewThe Technical Support Associate will be responsible for delivering exceptional customer service, resolving...


  • Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time

    TORCH Solutions: Customer Service Representative for Retail AccountWe are currently seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for our Retail Account in Cagayan de Oro City.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    Company OverviewNeksjob is a company that values excellent customer service and experience.Salary & BenefitsOur customer service representatives are compensated with a competitive salary, plus allowances and monthly performance incentives.Job DescriptionAs a customer service representative at Neksjob, you will be responsible for:Answering incoming calls from...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    We are looking for a highly skilled Customer Service Representative to join our team at Neksjob Corporation.As a CSR Agent, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding the organization's products or...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    About NeksjobWe are a leading organization in the industry, dedicated to providing exceptional customer service experiences.Salary PackageCompetitive SalaryWe offer a salary package that reflects your skills and experience.Job DescriptionA Customer Service Representative is responsible for handling customer concerns and complaints regarding products and...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Talent Outsourcing Channel Solutions is seeking a highly skilled and motivated Customer Service Representative to join our team. This role involves providing exceptional customer service to TELCO account holders, ensuring their needs are met in a timely and professional manner.Key Responsibilities:Handle customer inquiries and complaints via phone, email, or...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    Neksjob is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing them with exceptional service and support.About the RoleThis is an excellent opportunity for individuals who are passionate about delivering top-notch...


  • Cagayan de Oro, Northern Mindanao, Philippines Lexie Staffing & Business Consulting Full time

    At Lexie Staffing & Business Consulting, we are looking for a talented and dedicated individual to fill the role of an Entry Level Customer Service Representative.As an Entry Level Customer Service Representative, you will play a vital role in providing exceptional customer service and support to our clients. You will be responsible for managing incoming...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    Neksjob is seeking a highly motivated and skilled Customer Service Representative to join our team.Job OverviewWe are looking for a detail-oriented and customer-focused individual to handle customer inquiries, concerns, and complaints regarding goods and services. As a Customer Service Representative, you will be responsible for assisting customers with...


  • Cagayan de Oro, Northern Mindanao, Philippines NeksJob Philippines Full time

    We are looking for a highly skilled Customer Service Representative to join our team at NeksJob Philippines.As a key member of our customer support team, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibility will be to provide top-notch support to customers of leading brands, ensuring that their needs are...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    Job DescriptionWe are seeking a high school graduate or senior high school graduate with no work experience to join our team as a customer service representative in Cagayan de Oro.ResponsibilitiesResponding to incoming calls from customers and answering their questions and inquiriesTroubleshooting problems and providing information regarding the...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Are you a quick learner with excellent communication skills? We are looking for a highly motivated and detail-oriented individual to join our team as a Customer Service Representative (Seasonal Account) at Talent Outsourcing Channel (TORCH) Solutions.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible...