Help Desk Professional

1 day ago

Iloilo City, Western Visayas, Philippines beBeeCommunication Full time ₱250,000 - ₱350,000
Customer Service Representative Job Overview

This is a challenging role that requires exceptional communication and problem-solving skills. As a Customer Service Representative, you will be the first point of contact for clients and play a crucial role in delivering outstanding customer experiences.

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Provide accurate information about products and services, and resolve customer complaints and issues efficiently.
  • Document all interactions in the CRM system and follow up with customers to ensure satisfaction.
  • Collaborate with team members to improve service delivery and adhere to quality standards.

The ideal candidate will have excellent communication and interpersonal skills, and be able to handle high call volumes and multitask effectively. Previous customer service experience is preferred but not required.

Motivated and dedicated individuals who can work well in a team environment and deliver exceptional results are highly sought after.

A range of benefits and incentives are offered to support and reward our team members, including competitive compensation packages, health insurance, retirement savings plans, and opportunities for career growth and development.

  • Help Desk Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeHelpDesk Full time ₱500,000 - ₱750,000

    Help Desk ProfessionalRequired Skills:Windows Server, O365, Windows 10/11, Active Directory, and VMWare virtualization support are essential skills.The ability to troubleshoot network switches, routers, and firewall (CISCO, HP, and Draytek) is highly desirable.Current Microsoft certifications and working knowledge of ITIL are required.Assertive communication...

  • Help Desk Professional

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time $7,200 - $7,800

    Join our team as a Customer Support Representative and play a vital role in delivering exceptional customer experiences.We are seeking a highly skilled and motivated individual to join our dynamic team. As a Customer Support Representative, you will be responsible for providing timely and effective support to our customers.Job Description:We are looking for...

  • Help Desk Professional

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱250,000 - ₱350,000

    About the RoleThis is a Customer Service Representative position within our organization's Life Sciences team, based in Cebu.Key ResponsibilitiesDeliver exceptional customer service via phone, email, or chatRespond to client inquiries and resolve issues efficientlyCollaborate with internal teams to meet client needsDevelop strong relationships with clients...

  • Help Desk Professional

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱240,000 - ₱380,000

    **Job Title:** Technical Support SpecialistJob Description:As a technical support specialist, you will play a pivotal role in ensuring seamless IT operations for healthcare clients.This role requires a strong attention to detail, excellent documentation and organizational skills, and effective verbal and written communication skills.The position is remote,...

  • Help Desk Professional

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time $12,000 - $24,000

    As a Help Desk Professional, you will play a vital role in ensuring that our clients receive exceptional customer support. This position is ideal for individuals who are passionate about delivering outstanding service and have a knack for problem-solving.Job DescriptionProvide technical assistance to customers via phone, email, or chatRespond to customer...

  • Help Desk Expert

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱30,000 - ₱60,000

    Technical Support RoleWe are seeking a highly skilled and experienced technical support professional to join our team.About the Job:The Customer Success Representative plays a vital role in ensuring customers achieve success with our SaaS product by providing responsive support, proactive solutions, and delivering a seamless client experience. This role...

  • Help Desk Professional

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeCustomer Full time $50,000 - $70,000

    Service Desk Analyst RoleWe are seeking a highly skilled Service Desk Analyst to provide exceptional customer service and technical support to clients.Provide end-user service desk support via phone, email, and chat.Manage incidents and requests within the ServiceNow ticketing system.Perform daily ticket follow-ups with end users.Resolve username and...

  • Help Desk Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeProblemSolver Full time $5 - $10

    Customer Service ProfessionalWe are seeking a reliable and customer-focused professional to deliver exceptional service to clients.As the key point of contact, you will handle inquiries, resolve issues, and ensure customer satisfaction. If you're a proactive problem-solver with excellent communication skills, this role is ideal for you.Respond to customer...

  • Help Desk Specialist

    1 day ago

    Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱21,500 - ₱24,998

    Job RoleA technical support professional provides expert assistance to customers with hardware, software, and connectivity issues.Key ResponsibilitiesThe ideal candidate will have a strong analytical and problem-solving skillset, excellent communication and customer service abilities, and basic understanding of computer systems and...

  • Help Desk Professional

    1 day ago

    Mandaue City, Central Visayas, Philippines beBeeSupport Full time ₱500,000 - ₱700,000

    Job Summary:We are seeking a highly skilled Help Desk Professional to join our team. As a Help Desk Professional, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and efficient manner.About the Role:Provide exceptional customer service through phone, email, and chat supportTroubleshoot and...