Web3 Infrastructure Specialist

3 days ago

Pasig, National Capital Region, Philippines beBeeEngineer Full time $200,000 - $250,000
Job Summary

We are seeking a skilled Technical Operations Engineer to join our team. This individual will be responsible for ensuring the stability, reliability, and performance of our production systems.

About the Role
  • This is a key position that requires deep technical expertise in Web3/blockchain technologies to manage, optimize, and enhance our platform infrastructure.
  • The successful candidate will drive operational excellence through proactive monitoring, meticulous incident management, innovative problem-solving, and collaborative cross-team initiatives.
Duties and Responsibilities
  1. Blockchain Network Management: Lead the deployment, optimization, and operational management of new blockchain networks.
  2. Complex Web3 Issue Resolution: Address high-impact Web3 incidents through rigorous troubleshooting, detailed log analysis, JSON-RPC response debugging, and direct coordination with blockchain foundations and ecosystem partners.
  3. Proactive System Monitoring: Develop and maintain comprehensive monitoring and alerting solutions using advanced dashboards (e.g., Grafana, DataDog), identifying trends, anomalies, and performance bottlenecks before they become critical.
  4. Incident & SLO Management: Define, implement, and enforce service-level objectives (SLOs) and agreements (SLAs), ensuring measurable standards of system reliability and performance are consistently met.
  5. Automation & Optimization: Implement and maintain automation solutions (Ansible, Terraform, Kubernetes) to streamline deployments, reduce manual tasks, and optimize cloud infrastructure cost and efficiency.
  6. Technical Collaboration: Actively collaborate with Tier-1 support, infrastructure, and development teams, ensuring alignment on system improvements, rapid issue resolution, and operational knowledge sharing.
  7. On-Call Support: Participate in a rotating 24/7 on-call schedule to swiftly address critical system incidents, maintain continuous service delivery, and uphold customer trust.
Requirements
  • A minimum of 5 years in Technical Operations, Site Reliability Engineering (SRE), or related roles, with proven Linux/Unix system administration and advanced troubleshooting capabilities.
  • Deep experience managing complex Web3 infrastructures (RPC services, validator setups, node operations), skilled in interpreting blockchain logs, JSON-RPC responses, and debugging intricate Web3 protocol issues.
  • Solid hands-on experience with configuration management and infrastructure automation tools (Helm, Terraform, Ansible, Consul), including containerization expertise (Docker, Kubernetes), managing and scaling services in cloud environments.
  • Competency in scripting/programming languages (Python, Go, JavaScript).
  • Advanced proficiency in monitoring and analytics platforms (Grafana, DataDog), enabling proactive and data-driven operational decision-making.
  • Demonstrated ability to identify performance patterns, forecast potential issues, and implement preventive solutions.
  • Strong track record defining, measuring, and maintaining SLAs/SLOs, and experienced with incident response tooling and processes (PagerDuty), ensuring quick resolution and systematic root-cause analyses.
  • Exceptional interpersonal and communication skills, with a proven ability to collaborate effectively across multiple teams and stakeholders.
About Us

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. We welcome applications from qualified individuals who share our values and are passionate about delivering exceptional results.

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