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Administrative and Support Representative

1 week ago

Manila, National Capital Region, Philippines Satellite Office Full time

About the Role

Satellite Office is seeking an experienced professional to join its team as a Customer Service and Administration Representative. This role requires a high level of organization, communication, and problem-solving skills to manage the independent contractor network effectively.

Responsibilities

  1. Contractor Booking and Management: Coordinate with contractors to book jobs, process tax invoices, and assess reports.
  2. Liaising with Contractors and Internal Teams: Communicate with contractors, internal teams, and clients to ensure seamless service delivery.
  3. Administrative Tasks: Process tax invoices, GRA, and other administrative tasks as required.
  4. Customer Service: Provide exceptional customer service through email, phone, and digital channels.
  5. Problem-Solving: Analyze and resolve customer complaints and issues in a timely manner.
  6. Digital Marketing Support: Assist with digital marketing initiatives to promote the client's products or services.

Requirements

To succeed in this role, you will require excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. A strong analytical mindset and problem-solving skills are also essential.