
Business Growth Outreach Professional
1 week ago
Job Title: Franchise Development Associate
Our organization is seeking a highly motivated professional to support its franchise growth efforts. This role focuses on making a large volume of outbound calls to warm leads, engaging with prospective franchisees, and qualifying their interest in the company's process.
This position requires native-level English proficiency, excellent communication skills, and the ability to manage both structured call outreach and dynamic day-to-day tasks.
The ideal candidate will have significant experience in outbound calling, appointment setting, or franchise/business development for international clients. They should be able to handle high-volume call targets while maintaining professionalism and accuracy.
Key Responsibilities:
- Make a high volume of outbound calls daily to warm franchise leads, using pre-approved scripts and adapting conversationally when appropriate
- Qualify prospects and schedule follow-up calls or meetings with franchise development managers
- Maintain accurate and detailed records of all outreach and prospect engagement in CRM tools (e.g., ESC2, You Can Book Me)
- Support additional day-to-day activities as needed, including:
- Lead engagement through LinkedIn Recruiter or other platforms
- Appointment scheduling and calendar management
- Basic reporting, data entry, and administrative tasks
- Collaborate closely with the leadership team and delivery managers to ensure alignment with franchise development goals
Requirements:
- Bachelor's degree preferred but not required
- Significant experience in outbound calling, appointment setting, or franchise/business development for international clients
- Proven ability to handle high-volume call targets while maintaining professionalism and accuracy
- Experience in franchise, sales development, or multi-client environments is a plus
- Proficiency with Microsoft 365, CRM systems, and online scheduling tools
- Strong interpersonal and communication skills; confident speaking on the phone with US-based leads
- Native-level English proficiency (spoken and written)
- Detail-oriented, with excellent time management and organizational skills
- Self-directed and able to thrive in a remote work environment
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