Chief Client Liaison

1 day ago

San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000
Customer Service Representative Opportunity

This role involves interacting with customers to address inquiries and resolve complaints regarding products and services. You will collaborate with internal and external teams to handle customer needs, providing timely and professional service.

Key Responsibilities
  • Provide accurate and complete information to customers with empathy and courtesy.
  • Efficiently manage incoming calls, emails, and communication channels (including Slack).
  • Record and maintain detailed client information, ensuring excellent relations and problem resolution.
  • Schedule visits with nurses, ensuring accurate and timely appointments.
  • Update paperwork, maintain records, and perform data entry using tools like Google Sheets, Excel, and internal databases.
  • Process payments via platforms such as Stripe and ensure accurate record-keeping.

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