Operations Team Coordinator

1 week ago


Barcelona, Philippines beBeeCaregiver Full time ₱87,875 - ₱91,275
Job Overview

Our organization is seeking a detail-oriented and highly organized individual to fill the role of Operations Coordinator. As a key member of our operations team, you will be responsible for building and managing our caregiver team, recruiting highly results-driven Care Staff, and coordinating caregiver schedules.

Key Responsibilities:
  • Establish and manage the caregiver team by identifying and recruiting highly results-driven Care Staff and matching caregivers with clients.
  • Respond to inquiries from prospective clients in a friendly, professional, and knowledgeable manner.
  • Recruit caregivers through various job boards, social media platforms, and other creative channels.
  • Serve as the primary point of contact for clients and caregivers, providing accurate and timely information about services and scheduling intake appointments when possible.
  • Phone screen, conduct virtual interviews, and perform reference checks on caregivers.
  • Remind candidates of upcoming orientation sessions to increase show rate.
  • Complete thorough background checks through reputable vendors and verify the OIG Exclusion List.
  • Recruit caregivers at a minimum rate of 4-5 new hires per week.
  • Develop and maintain a systematic scheduling process, including documenting interactions with caregivers and clients.
Qualifications:
  • At least 2 years of experience in staffing or customer service within the healthcare industry.
  • Proven recruiting experience.
  • A sense of urgency with strong attention to detail.
  • Reliable, coachable, curious, and committed to success; ability to identify these qualities in candidates.
Preferred Qualifications:
  • Previous experience working in a senior service setting is a plus.


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