Global Sales Operations Manager

18 hours ago

Bacoor, Calabarzon, Philippines beBeeManager Full time ₱750,000 - ₱1,500,000

About This Role

We are seeking a highly skilled Program Manager to join our team. As a Program Manager, you will be responsible for aligning our global programs, providing tactical production support to cross-regional and cross-functional projects, improving critical processes, and interacting with clients/stakeholders to assess, identify, and solve for health risk drivers to achieve customer retention and expansion.

This role may involve tactical project management on mildly complex projects with a focus on cross-functional collaboration, regional calibration, and process improvement through alignment, teamwork, organization, and data analysis.

Your Key Responsibilities
  • Partner with cross-functional teams to assess and identify client health risk drivers, propose corrective action plans.
  • Develop and maintain strategic roadmaps to drive customer retention and expansion.
  • Plan and lead high-impact initiatives to improve scaled sales efficiency and effectiveness.
  • Continuously assess operational risks and leverage operational understanding of client/stakeholder processes to develop and implement corrective actions globally.
  • Build a culture of globally consistent best practices through continuous improvement by collecting feedback, evaluating efficiencies, and recommending changes to optimize sales delivery.
  • Leverage strong interpersonal skills to establish trusted advisor relationships with clients.
  • Act as client champion and facilitate timely resolution of client issues, leveraging resources across the company as needed.
  • Lead expansion and efficiency projects, including change requests.
  • Oversee development and maintenance of knowledge assets to promote repeatability and rapid adoption of best practices.

What You Need

  • Proficient experience managing mildly complex cross-functional projects and stakeholders, driven by data insights.
  • Self-motivated with a strong vision-setting, strategic problem-solving, and action-driving mindset.
  • Developing persuasive written and verbal communication skills across diverse teams.
  • Experience with process optimization, program management, customer support strategy, or quality assurance.
  • 5-7 years of related experience (sales, presales, or sales training preferred).
  • Decision-making, consensus-building, and conflict management skills.
  • Ability to work under pressure, adapt quickly, be customer-facing, and stay organized.
  • Excellent organizational skills with attention to detail.
  • Ability to prioritize initiatives based on ROI and impact.
Your Benefits
  • Health Insurance with Dental Coverage
  • Bereavement Leave
  • Life Insurance
  • Group Personal Accident Program
  • Employee Assistance Program
  • Wellness Incentive Program
  • Learning and Development Programs

About Our Company

We are a Virtual First company, meaning most employees will work outside of an office. Equipment will be provided, but a stable internet connection and a dedicated workspace at home are required. We encourage remote work and provide the necessary tools for success.

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