Healthcare Liaison

1 day ago

Cavite City, Calabarzon, Philippines beBeeNavigator Full time ₱2,966,000 - ₱3,688,200
Job Overview

This role focuses on guiding and supporting healthcare providers, ensuring seamless onboarding, engagement, and collaboration for improved patient outcomes.

  • Care Coordination (80%)
    • Serve as the first point of contact, ensuring a professional and welcoming patient experience.
    • Collect, verify, and update patient information accurately while ensuring confidentiality.
    • Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
    • Manage patient records in EMR systems, ensuring compliance with HIPAA regulations.
    • Respond to patient inquiries via phone, email, and chat with empathy and clarity.
    • Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
    • Coordinate with providers, insurance teams, and staff to ensure smooth patient flow.
  • Provider Partnership (20%)
    • Conduct provider outreach and present the company's value proposition to acquire provider partnerships.
    • High outbound call volume handling.
    • Maintain accurate outreach records in HubSpot CRM.
    • Track and report KPIs (calls, emails, meetings, conversion rates).
    • Share insights on prospect feedback and market trends to improve strategies.
Key Responsibilities

Care Coordination: Ensure seamless patient experiences through efficient appointment scheduling, data management, and communication. Foster strong relationships with healthcare providers to drive successful collaborations.

Provider Partnership: Establish and maintain effective partnerships with healthcare providers, utilizing sales skills to secure new partnerships and expand the network.

Required Skills and Qualifications
  • Proven experience in Care Coordination, especially in physical healthcare.
  • 1+ years of outbound sales experience (healthcare preferred).
  • Strong cold-calling & email outreach skills.
  • Proficiency with HubSpot, LinkedIn Sales Navigator, and CRM tools.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced, metrics-driven environment.
Benefits
  • Competitive Salary: To be discussed during the interview.
  • Remote Work: Fully remote—work from anywhere.
  • Generous PTO: Ample paid time off to rest and recharge.
  • Direct Mentorship: Grow through guidance from international industry experts.
  • Learning & Development: Ongoing access to resources for professional growth.
  • Global Networking: Work and connect with professionals around the world.
  • Work-Life Balance: Flexible hours that support a healthy work-life balance.
Our Recruitment Process
  1. Application.
  2. Screening.
  3. Top-grading Interview.
  4. Skills Assessment.
  5. Client Interview.
  6. Job Offer.
  7. Client Onboarding.
Why Apply?

If this role aligns with your skills and career goals, we'd love to hear from you. This is an opportunity to grow with a dynamic team and make a meaningful impact in the healthcare industry.

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