
Patient Financial Outreach Coordinator
1 day ago
We are seeking a reliable professional to assume responsibility for patient financial outreach and coordination.
This role plays a crucial part in ensuring patients are informed about their financial responsibilities prior to appointments, and that all financial communications are accurately documented.
Responsibilities- Proactively communicate with patients to review co-pays, balances, and payment options.
- Provide clear explanations of billing statements and assist with setting up payment plans when needed.
- Audit patient information for accuracy and ensure it is properly documented in the Electronic Health Record system.
- Collaborate closely with clinical and billing teams to ensure accurate information flow.
- Evaluate complex patient or insurance issues and escalate them for resolution.
Mandatory Requirements
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Proficiency in English (spoken and written).
- Strong organizational skills, accuracy, and time management.
- Ability to manage sensitive patient information with integrity.
- Comfortable using billing software and Microsoft Office Suite.
Competitive Compensation Package and Growth Opportunities
The ideal candidate will possess excellent communication skills, strong organizational abilities, and a high level of attention to detail. They should be comfortable working in a fast-paced environment and have a customer service mindset with empathy and professionalism.
Ongoing professional development and opportunities for growth.
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