Dental Patient Care Specialist

18 hours ago

Calamba, Calabarzon, Philippines beBeeDentalCare Full time ₱2,250,000 - ₱3,750,000
Treatment Coordinator

This role is ideal for individuals who possess excellent organizational skills, clear communication, and a patient-focused approach. The successful candidate will be able to work independently, manage multiple tasks, and prioritize responsibilities effectively.

  • Schedule and coordinate treatment appointments and follow-up visits, optimizing the use of office resources.
  • Clearly communicate treatment details to patients, addressing any questions or concerns.
Patient Communication Specialist

Maintain professionalism and empathy in all patient interactions, demonstrating excellent communication skills and a patient-centric approach. Collaborate with dental office staff and management remotely to ensure seamless workflow and exceptional patient care.

  • Serve as the main point of contact for patients regarding their treatment plans and procedures.
  • Provide patients with pre-treatment and post-treatment instructions, ensuring they understand and follow guidelines.
  • Address patient inquiries and concerns promptly and professionally through phone, email, or online chat.
Appointment Management Expert

Manage and update patient appointment schedules, ensuring timely and efficient treatment progression.

  • Confirm appointments and assist with rescheduling or cancellations as needed.
  • Coordinate with dental professionals to ensure smooth workflow and availability.
Electronic Records Manager

Maintain and update electronic patient records, treatment plans, and administrative documents using dental practice management software or electronic health record (EHR) systems.

  • Ensure compliance with patient privacy regulations and maintain confidentiality of patient information.
Insurance and Financial Coordinator

Verify patient insurance coverage, benefits, and pre-authorizations for treatments.

  • Assist patients with understanding their financial obligations.
  • Work with billing departments to ensure accurate and timely processing of insurance claims and patient payments.

This position requires strong analytical and problem-solving skills, attention to detail, and the ability to multitask and prioritize responsibilities effectively.

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