Team Lead

3 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Overview

About the Position: Team Lead - Travel Sales (Cebu) | Onsite


Start Date: Immediate


Account Focus: Travel Sales


Support Type: Voice Support


Work Setup: 100% Onsite


Shift Schedule | Rest Days: Night Shift



Qualifications

Educational Qualification: Completed at least 2 years of college without any back subjects


Work Experience:

  • Minimum of 2 years of experience as a team lead in a sales line of business (LOB)
  • Proven ability to manage sales teams, with a focus on quota-based KPIs, closing techniques, objection handling, and adherence to sales scripts


Responsibilities
  • Team Leadership & Management: Guide, motivate, and coach a team of travel sales agents to achieve and surpass sales targets. This includes recruiting, training, and developing team members.
  • Sales Performance & Strategy: Track and analyze sales results, identify improvement areas, and create strategies to boost profitability and meet business goals. This may involve setting sales plans, monitoring trends, and preparing performance reports.
  • Customer Service & Operations: Ensure the team delivers excellent customer service, provides expert travel advice, and offers tailored solutions, while effectively handling and resolving issues or complaints.
  • Collaboration & Communication: Work closely with other departments such as operations and product development to ensure smooth service delivery and alignment of goals. Maintain strong relationships and clear communication with clients and vendors.
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