Operations Team Lead Position
4 days ago
As a key member of our team, the Client Operations Team Lead will oversee the daily productivity of teammates and ensure high levels of customer engagement. This role requires strategic decision-making related to systems and processes, as well as the development of teammates through identifying strengths and weaknesses and organizing necessary trainings.
We are looking for an experienced professional with 5+ years of experience in customer service and operations or other related experience. Knowledge of CRM tools is also essential. Strong written and verbal English communication skills are required.
The successful candidate will have the opportunity to develop and implement efficient practices to meet business needs, work on special projects for clients and sales force as needed, and build relationships with other Insight departments to increase efficiencies where applicable.
We offer a comprehensive benefits package, including health insurance, group life insurance, and flexible work arrangements. Our company values Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
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Tech Process Team Lead
5 days ago
Manila, National Capital Region, Philippines Google Operations Center Full timeTech Process Team Lead - Payments - 1PApply locations PH-MNL-LIMA time type Full time posted on Posted 2 Days Ago job requisition id JR1313Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we...
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Accounting Team Lead Position
4 days ago
Manila, National Capital Region, Philippines Magsaysay People Resources Corporation Full timeAbout the RoleThis Accounting Team Lead position is responsible for overseeing and managing the day-to-day activities of the accounting team, ensuring efficient and effective financial operations.The ideal candidate will possess strong leadership skills, a deep understanding of financial regulations, and the ability to develop and implement accounting...
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Tech Operations Coordinator
5 days ago
Manila, National Capital Region, Philippines Google Operations Center Full timePosition OverviewThe Technical Process Lead will report to the Google Operations Center and be responsible for supporting our partners on payment processing and facilitation for monetized Google products.You will work closely with operations, engineering, and finance groups to create or document technical solutions and resolve partner issues through...
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Team Lead for Client Operations
4 days ago
Manila, National Capital Region, Philippines Insight Full timeAt Insight, we're dedicated to unlocking the power of people and technology to accelerate transformation and achieve extraordinary results. We're seeking a highly skilled Client Operations Team Lead to join our team and help us achieve our goals.In this role, you will be responsible for overseeing the daily productivity of teammates and ensuring high levels...
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Operations Team Lead
6 days ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeJob OverviewDME Service Solutions is a global call center business process outsourcing service solutions company. We strive to be the industry leader in delivering exceptional customer experiences for our clients.As an Operations Team Lead, you will play a key role in managing a team of customer service representatives and ensuring they meet company...
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Payments Team Manager
5 days ago
Manila, National Capital Region, Philippines Google Operations Center Full timeJob DescriptionThe Technical Process Lead will collaborate closely with operations, engineering, and finance groups to create or document technical solutions and resolve partner issues through technical troubleshooting.Main ResponsibilitiesManage a team of technical process analysts and quality analysts.Establish, maintain, and improve processes, training,...
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IT Operations Team Lead
4 days ago
Manila, National Capital Region, Philippines Aprisa Business Process Solutions, Inc. Full timeWe are looking for a highly skilled IT Operations Team Lead to join our team at Aprisa Business Process Solutions, Inc. As an IT Operations Team Lead, you will be responsible for overseeing the installation, configuration, and maintenance of server-based applications and database systems.ResponsibilitiesThe IT Operations Team Lead will be responsible for...
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Client Operations Team Lead
4 days ago
Manila, National Capital Region, Philippines Insight Full timeClient Operations Team LeadLocation: This is an onsite opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Now is the time to bring your expertise to the Client Operations Team Lead role for a Fortune 500 Solutions Integrator where success and fulfillment go...
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Operations Team Lead
4 days ago
Manila, National Capital Region, Philippines TDCX Philippines Full timeUnlock Your Potential at TDCX PhilippinesTDCX Philippines is an award-winning and fast-growing BPO company that offers a rewarding career for those who aspire to do more and achieve more. We provide a dynamic work environment where you can unleash your full potential and grow with us.We are looking for an Operations Team Lead who will champion our client's...
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Operations Team Lead
4 days ago
Manila, National Capital Region, Philippines China Bank PH Full timeWe are seeking a highly motivated and experienced Operations Team Lead to join our team at China Bank PH.About the Role:The successful candidate will be responsible for leading our branch operations team, ensuring that all tasks and responsibilities are executed efficiently and effectively. This role requires strong leadership and management skills, as well...
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Clinical Team Lead
6 days ago
Manila, National Capital Region, Philippines Carelon Global Solutions Full timeWe are seeking a talented Clinical Trainer Team Lead to join our global operations team at Carelon Global Solutions.About the Role:This is a leadership position that requires strong operational expertise and exceptional communication skills.The ideal candidate will have a proven track record of success in managing teams and driving results-oriented...
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Operations Team Lead
4 days ago
Manila, National Capital Region, Philippines Shopee Full timeJob DescriptionThe Hub Lead will play a critical role in ensuring the smooth operation of our hub at Shopee Manila.The successful candidate will be responsible for leading team briefings, conducting weekly staff meetings, and regularly assessing team performance.Key ResponsibilitiesOversee daily hub operations, ensuring compliance with established...
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Operations Team Lead
6 days ago
Manila, National Capital Region, Philippines ePERFORMAX Contact Centers Corporation Full timeJob DescriptionWe are seeking a highly skilled Operations Team Lead to join our team at ePERFORMAX Contact Centers Corporation.Responsibilities:Facilitate the development of team leads through individual coaching sessions, using the EPX COACHing Model, to enhance their performance.Evaluate team leads' adherence to TIER by observing team huddles and providing...
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Operations Team Lead
6 days ago
Manila, National Capital Region, Philippines MAAGIR Corp. Full timeMAAGIR Corp. is a leading importer and turnkey contractor, providing comprehensive solutions for poultry and swine farm development.About the RoleThis full-time hybrid role involves overseeing daily business operations, ensuring efficiency, managing budgets, and improving performance.The Assistant Operations Manager will be responsible for:Leadership and...
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Operations Team Lead
4 days ago
Manila, National Capital Region, Philippines WNS Global Services, Inc. Full timeCompany OverviewWe are WNS Global Services, Inc., a leading provider of business process management solutions. Our team is dedicated to delivering exceptional results and exceeding client expectations.Job DescriptionAssist in supporting agents in production and training.Provide effective coaching and constructive feedback to subordinates.Perform...
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Team Lead
5 days ago
Manila, National Capital Region, Philippines PartnerHero Full timeRole OverviewWe are seeking a highly skilled and experienced Team Lead to join our operations team. As a Team Lead, you will play a key role in facilitating successful programs for our clients by directly leading a team of associates and optimizing their contribution to the client's operations.About the RoleEstablish processes and procedures with the growing...
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Technical Process Lead
5 days ago
Manila, National Capital Region, Philippines Google Operations Center Full timeAbout the RoleWe are seeking an experienced Technical Process Lead to join our team at the Google Operations Center.As a Technical Process Lead, you will play a critical role in supporting our partners on payment processing and facilitation for monetized Google products.Key ResponsibilitiesManage a team of technical process analysts and quality...
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Operational Team Lead
1 day ago
Manila, National Capital Region, Philippines Shopee Full timeJob SummaryThe Operational Team Lead is responsible for overseeing the day-to-day operations of our hub, ensuring high productivity and efficient achievement of Hub KPIs.This includes managing parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.Main ResponsibilitiesMonitor and optimize hub performance to meet...
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BPO Operations Team Lead
3 days ago
Manila, National Capital Region, Philippines PartnerHero Full timeRole DetailsWork Schedule: To be determinedWork Type and Location:Hybrid, Metro ManilaExpected Start Date: ASAPAbout UsA little about us. We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend...
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Team Lead Role
4 days ago
Manila, National Capital Region, Philippines iOPEX Tech Full timeiOPEX Tech is expanding its leadership team and invites applications for the position of Operations Supervisor/Lead.About the Role:Lead and manage a team of professionals to achieve business objectivesDevelop and implement effective strategies to drive growth and improvementRequirements:Proven track record of successful team management and...