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Senior Customer Onboarding Expert

1 week ago

Manila, National Capital Region, Philippines MoEngage Full time

About the Role

This is a unique opportunity to join MoEngage as a Senior Customer Onboarding Expert. In this role, you will be responsible for ensuring our Mid-Market and Enterprise level customers receive the best possible service and support.

You will work closely with our account teams to identify and resolve client issues, develop and implement retention strategies, and conduct client satisfaction surveys to improve the customer experience.

As a key member of our team, you will have the opportunity to grow and develop your skills in a fast-paced and dynamic environment.