Team Onboarding Manager

7 days ago


Manila, National Capital Region, Philippines StoreHub Full time
Overview of the Role

The Onboarding Team Lead will be responsible for leading, mentoring, and managing the onboarding team to ensure high performance and productivity. Key responsibilities include:

  • Team Leadership: Lead and manage the onboarding team to achieve high-performance goals.
  • Process Management: Ensure seamless execution of onboarding processes, meeting SLA targets and maintaining high-quality service delivery.
  • Merchant Engagement: Engage with merchants to strengthen relationships, address inquiries, and provide personalized support during the onboarding process.
  • Task Management: Reassign tasks and adjust deliverables as necessary to ensure timely completion of onboarding activities.
About StoreHub

At StoreHub, we're committed to delivering exceptional customer experiences. Our team of experts works tirelessly to ensure seamless execution of onboarding processes and meet SLA targets.

Benefits

We offer a range of benefits and opportunities for career growth and development, including:

  • Apple MacBooks for everyone to help you do your best work.
  • Comprehensive healthcare benefits.
  • Career development and mentorship.


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