Retail Customer Service Representative

1 month ago


Cebu City, Central Visayas, Philippines TalentSync Training and Developement Full time
TalentSync Training and Development - Retail Customer Service Position

We are seeking a skilled customer service professional to join our team in Cebu City. The ideal candidate will provide exceptional support to existing clients, demonstrate flexibility in rotating shifts, and possess a strong foundation in customer service principles.

Job Summary

This role is an exciting opportunity for a customer-focused individual to work with a dynamic company like TalentSync Training and Development. As a Retail Customer Service Representative, you will be responsible for delivering outstanding customer experiences, updating client databases, and promoting additional products and services as needed.

Key Responsibilities
  • Provide excellent customer service to existing clients via phone calls and other communication channels
  • Update client databases with accurate and timely information
  • Promote other products and services to clients, as required
Requirements

To succeed in this role, you should have:

  • At least 6 months of customer service experience (preferably in a retail setting)
  • A high school diploma or equivalent; additional education or training in customer service is highly valued
  • The ability to work flexible hours, including evenings, weekends, and holidays
  • A willingness to work on-site at our Cebu City location
Benefits

As a member of our team, you can expect:

  • A competitive salary plus incentives
  • Comprehensive HMO benefits
  • Government-mandated benefits
  • Opportunities for growth and professional development

Please note that the estimated salary for this position is around PHP 25,000 - 35,000 per month, depending on experience and qualifications. If you are a motivated and customer-centric individual looking for a challenging and rewarding career opportunity, we encourage you to apply.



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