Service Desk Transformation Lead

Digital Transformation LeadWe are seeking an experienced Digital Transformation Lead to spearhead our organization's digital transformation efforts. The ideal candidate will have a strong background in IT service delivery, technical project coordination, and service desk management.Main ResponsibilitiesTransformation Strategy: Develop and implement a...

About the RoleAs the IT Service Desk Lead, you will oversee the day-to-day operations of the service desk team, ensuring that all customer inquiries are addressed promptly and professionally.You will work closely with the team to identify areas for improvement and implement changes to enhance service delivery.A key aspect of this role is fostering strong...

We are seeking a seasoned Global Service Desk Team Lead to drive exceptional IT support and deliver outstanding results.Main Responsibilities:Monitor and coordinate incident resolution, handling escalations effectively.Implement proactive incident management strategies to enhance service efficiency.Team Management:Lead and mentor onshore and offshore Global...

Job Title: IT Service Desk Team LeadThis role is responsible for managing the IT Service Desk team, ensuring that service levels are met, and that customer needs are addressed. The ideal candidate will have strong technical knowledge and leadership skills to drive the team forward.About the Job:The IT Service Desk Team Lead will be responsible for:Managing a...

Role OverviewPacvue is a leading software suite for eCommerce advertising, sales, and intelligence. As the Service Desk Team Lead, you will oversee the daily operations of the IT Service Desk, ensuring efficient resolution of IT-related issues. You will be responsible for developing processes, managing Service Desk related projects, implementing best...

Job Description:The IT Operations Manager will be responsible for leading the Service Desk team and ensuring that all customer issues are resolved in a timely and professional manner. This includes managing customer relations, analyzing technical support activities, and ensuring that all processes used by the service desk are thoroughly documented.About the...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

As an IT Service Desk Expert at Helix, you will be responsible for providing top-notch technical support to our clients. This is an exciting night shift opportunity available for a Service Desk Escalation Specialist.You will be part of a prestigious client that provides IT and cybersecurity services to small and medium businesses. Our client has been in...

**Company Overview**Canon Business Services Centre (PHL) has over 20 years of experience in business process optimisation and IT services.We help organisations optimise, automate, and transform their operations, setting them up for greater growth.The Order Management Coordinator will play a key role in supporting our customers' Inbound/Outbound Email and...

Job Overview:The Specialist, Service Desk is a critical position within the Firm's IT department, requiring a highly skilled professional to provide advanced technical support to users. Key responsibilities include managing operational processes, documentation, and statistical data related to the Service Desk, as well as mentoring Service Desk Analysts and...

About the JobWe are seeking an experienced IT Service Desk specialist to join our team at Nezda Technologies, Inc. As a Virtual IT Help Desk Specialist, you will provide technical support to our customers through various communication channels.Key ResponsibilitiesProvide technical support to customers via phone, email, or chat Troubleshoot and resolve...

At Neksjob Corporation, we are looking for a Digital Finance Transformation Lead to join our team of experts in finance transformation. The ideal candidate will have a strong knowledge of end-to-end finance processes and proven experience in leading finance transformation projects.About the RoleWe are seeking an outcome-driven leader with a passion for...

Direct Hiring: IT Service DeskSalary: up to 30,000Location: Sta Rosa LagunaSet up: Onsite reportingSchedule: Day shift, compress sched M-F Qualifications: -Graduate of any course, preferably IT-related courses or relevant qualifications.- Minimum of 2-4 years of service desk experience- With experience on Active Directory or user account management- With...

About UsSAP SE is a global leader in enterprise software and services, helping organizations run better by transforming industries and businesses around the world.We're committed to innovation and excellence, with a strong focus on customer satisfaction and success. Our employees are passionate about what they do, and we offer a dynamic and inclusive work...

About the RoleWe are seeking an exceptional Head of Digital Transformation to lead our company's digital transformation journey. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive digital transformation strategy that aligns with our business objectives.Key ResponsibilitiesIT Strategy &...

Job Title: IT Service Desk TechnicianJob DescriptionThe IT Service Desk Technician plays a critical role in ensuring that our employees receive prompt and effective technical support. The successful candidate will be responsible for resolving end-user incidents and requests, analyzing possible causes of hardware, software & network connection failure &...

We are looking for a skilled Service Delivery Transformation Lead to join our team at KSearch Asia Consulting, Inc. As a key member of our leadership team, you will be responsible for leading and coaching our Service Delivery Managers/Supervisors to drive business growth and achieve high quality service delivery.The ideal candidate will have a strong...

Job Description:The Specialist, Service Desk plays a vital role in providing advanced technical support to users, ensuring seamless access to the Firm's systems. Key responsibilities include managing operational processes, documentation, and statistical data related to the Service Desk. The incumbent will also be responsible for mentoring Service Desk...

Technical Service Desk DirectorWe are seeking an experienced Technical Service Desk Director to join our team at Pacvue. The successful candidate will be responsible for overseeing the daily operations of the IT Service Desk, ensuring efficient resolution of IT-related issues. This position will report to the Corporate IT Director and will be responsible for...

**Job Overview**At YONDU INC., we are seeking a highly skilled Business Transformation Lead to join our team. In this role, you will direct and redesign integrated workflows and processes to ensure they are client-focused, consistent, effective, and efficient.The ideal candidate will be responsible for developing solutions and evaluating complex business...