IT Service Desk Expert
6 days ago
As an IT Service Desk Expert at Helix, you will be responsible for providing top-notch technical support to our clients. This is an exciting night shift opportunity available for a Service Desk Escalation Specialist.
You will be part of a prestigious client that provides IT and cybersecurity services to small and medium businesses. Our client has been in business for 20 years and is growing rapidly. They believe that working in IT shouldn't be stressful and invest in solutions that are easy to manage and provide industry-leading results to their clients.
- File system syncing issues with OneDrive, Dropbox, and Google Drive.
- Network connectivity issues such as WiFi connection, slow internet speeds, network outages/no internet.
- Email related issues with sending, receiving, spam, archiving.
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IT Service Desk Expert
23 hours ago
Manila, National Capital Region, Philippines Satellite Office Full timeWe are seeking a skilled IT Service Desk Expert to join our team at Satellite Office. As a key member of our global client service, you'll be responsible for providing exceptional technical support to end users, ensuring the smooth operation of technology systems and applications.The primary purpose of this role is to provide technical assistance to end...
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IT Service Desk Team Lead
2 days ago
Manila, National Capital Region, Philippines Wipro Philippines Inc. Full timeJob Title: IT Service Desk Team LeadThis role is responsible for managing the IT Service Desk team, ensuring that service levels are met, and that customer needs are addressed. The ideal candidate will have strong technical knowledge and leadership skills to drive the team forward.About the Job:The IT Service Desk Team Lead will be responsible for:Managing a...
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Service Desk
3 days ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...
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Service Desk Resolution Expert
3 days ago
Manila, National Capital Region, Philippines PeopleLogic Full timeJob SummaryWe are seeking a highly skilled Service Desk Resolution Expert to join our team at PeopleLogic.This role involves providing technical support to customers via various channels, including telephone, email, chat, and other available means of contact to the Support Center.The successful candidate will have strong analytical skills, excellent...
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IT Service Desk Lead
1 day ago
Manila, National Capital Region, Philippines Wipro Philippines Inc. Full timeAbout the RoleAs the IT Service Desk Lead, you will oversee the day-to-day operations of the service desk team, ensuring that all customer inquiries are addressed promptly and professionally.You will work closely with the team to identify areas for improvement and implement changes to enhance service delivery.A key aspect of this role is fostering strong...
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Service Desk Technical Expert
3 days ago
Manila, National Capital Region, Philippines White & Case LLP Full timeThe Specialist, Service Desk plays a critical role in delivering exceptional customer service and technical expertise to users.Key responsibilities include:Providing advanced technical support for hardware, software, and network issuesAssisting remote users with connectivity and access to Firm systemsMaintaining accurate records of incidents, problems, and...
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Help Desk Specialist
2 days ago
Manila, National Capital Region, Philippines Wipro Technologies Full timeJob Description:The purpose of this role is to provide primary user support and customer service, being the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. This position plays a crucial role in adhering to Wipro's Service Desk objectives.Key Responsibilities:Respond to queries from all calls, portal, emails,...
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Data Visualization Expert
3 days ago
Manila, National Capital Region, Philippines Cover Desk Philippines, Inc. Full timeJob Overview:As a Power BI Developer at Cover Desk Philippines, Inc., you will be responsible for designing, developing, and implementing Power BI solutions that meet the needs of our clients. We are seeking an experienced professional with strong expertise in data visualization, business intelligence, and Microsoft Azure services.In this role, you will work...
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IT Service Desk Position
5 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeAbout the JobWe are seeking an experienced IT Service Desk specialist to join our team at Nezda Technologies, Inc. As a Virtual IT Help Desk Specialist, you will provide technical support to our customers through various communication channels.Key ResponsibilitiesProvide technical support to customers via phone, email, or chat Troubleshoot and resolve...
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IT Service Desk
1 day ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeDirect Hiring: IT Service DeskSalary: up to 30,000Location: Sta Rosa LagunaSet up: Onsite reportingSchedule: Day shift, compress sched M-F Qualifications: -Graduate of any course, preferably IT-related courses or relevant qualifications.- Minimum of 2-4 years of service desk experience- With experience on Active Directory or user account management- With...
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IT Service Desk Technician
23 hours ago
Manila, National Capital Region, Philippines VST ECS Phils Inc. (Former MSI-ECS Phils. Inc.) Full timeJob Title: IT Service Desk TechnicianJob DescriptionThe IT Service Desk Technician plays a critical role in ensuring that our employees receive prompt and effective technical support. The successful candidate will be responsible for resolving end-user incidents and requests, analyzing possible causes of hardware, software & network connection failure &...
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Service Desk Director
3 days ago
Manila, National Capital Region, Philippines ACEN Shared Services, Inc. Full timeJob Description:The IT Operations Manager will be responsible for leading the Service Desk team and ensuring that all customer issues are resolved in a timely and professional manner. This includes managing customer relations, analyzing technical support activities, and ensuring that all processes used by the service desk are thoroughly documented.About the...
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Help Desk Technician
3 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeWe are seeking a Help Desk Technician to join our KMC Solutions team. As a Help Desk Technician, you will be responsible for providing technical support to employees on various IT needs, including endpoint (Mac & Windows), applications, and technology requirements.Your primary responsibilities will include providing expert analysis, creating and maintaining...
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Service Desk Transformation Lead
2 days ago
Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full timeJob Description:We are seeking an experienced Service Desk Transformation Lead to join our team at Cognizant Technology Solutions Philippines Inc. This is a challenging role that requires strong leadership skills, ITIL expertise, and the ability to work with global customers.The successful candidate will be responsible for designing and delivering end-to-end...
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Service Desk Support Specialist
3 days ago
Manila, National Capital Region, Philippines White & Case LLP Full timeAt White & Case LLP, we are committed to delivering elite legal services to our clients. As a Service Desk Analyst, you will be at the forefront of this commitment, providing exceptional support to our lawyers and staff worldwide.The Service Desk is a critical component of our Global Technology Services, which is responsible for supporting the Firm's...
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Help Desk Team Supervisor
2 days ago
Manila, National Capital Region, Philippines Wipro Philippines Inc. Full timeJob Title: Service Desk Manager PositionThis position is responsible for managing the Service Desk team, ensuring that customer needs are addressed and service levels are met. The ideal candidate will have strong technical knowledge and leadership skills to drive the team forward.About the Job:The Service Desk Manager Position will be responsible...
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Problem Resolution Expert
3 days ago
Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full timeJob DescriptionThe Problem Resolution Expert will be responsible for handling complex technical issues escalated from the service desk team.This role involves troubleshooting advanced IT problems, providing resolutions, and collaborating with various teams to ensure smooth IT operations.ResponsibilitiesIssue Resolution: Diagnose and resolve complex hardware,...
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Technical Help Desk Expert
6 days ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeAbout the RoleWe are currently seeking a Technical Help Desk Expert to join our team at Nityo Infotech Services Philippines Inc.The successful candidate will be responsible for providing technical support to our clients, resolving technical and application issues, and ensuring that our existing applications run smoothly.The ideal candidate will have a...
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Help Desk Associate
3 days ago
Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full timeAs a Help Desk Associate at IBEX Global Solutions (Philippines) Inc., you will play a vital role in providing top-notch support to our clients and internal stakeholders.The ideal candidate will be an expert in troubleshooting technical issues, possess excellent interpersonal skills, and have the ability to think critically and make sound decisions.You will...
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Help Desk Manager
5 days ago
Manila, National Capital Region, Philippines Poutrix Full timePoutrix is a global leader in delivering innovative solutions for natural and built assets. Our team of experts empowers our business strategy through service excellence and continuous improvement.About the Role:We are seeking a skilled Help Desk Manager to join our Global Service Operations team. As an integral part of our customer-centric team, you will be...